Product Recall and Withdrawal
To ensure that your Recall or Withdrawal is actioned as quickly and efficiently as possible please provide accurate and timely information.
More information on the Product Recall and Withdrawal process can be found on the Australian Food and Grocery Council website: http://www.afgc.org.au/index.cfm?id=372
Online Product Recall and Withdrawal System
Woolworths has a Product Recall and Withdrawal online procedure. The following documents will provide you with more information on this process:
WOWLink Administrator Quick Guide - Product Recall
Information for WOWLink vendors
Information for non-WOWLink vendors
How to conduct a Recall/Withdrawal
Use the online PWRM system hosted via WOWLink to officially lodge your Product Recall or Withdrawal with Woolworths Retail Support Team.
The Product Recall and Withdrawal module on WOWLink is free for Trade Partners to action their Product Recall or Withdrawal online.
Manual Notification
In the instance that the online system is not operating, please use the below form to notify Woolworths of your Recall or Withdrawal.
Product Recall and Withdrawal Notification Form
