Contour Encased Coil Queen Mattress – Hybrid Support with CertiPUR-US® Certified Foam Comfort Layers
Sleep in comfort with the Palermo Queen Contour 20cm Mattress, designed with CertiPUR-US® certified foam and 7.5" (19cm) 14-gauge pocket springs for lasting support. The individually encased coils contour to your body for even weight distribution and pressure relief, while the quilted foam layers on top and bottom provide a soft, cushioned feel that reduces coil sensation.
Crafted with low-VOC foam (<0.5 PPM) for cleaner air and better health, this mattress offers the perfect blend of comfort, durability, and motion isolation for a restful sleep every night.
CertiPUR-US certified foams are:
✓ Made without ozone depleters
✓ Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants
✓ Made without mercury, lead, and other heavy metals
✓ Made without formaldehyde
✓ Made without phthalates regulated by the Consumer Product Safety Commission
✓ Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)
Key Features:
- 20cm hybrid mattress with CertiPUR-US® certified foam
- 7.5" (19cm) 14-gauge encased coils for full-body support
- Quilted foam layers reduce coil feel and add softness
- Low VOC emissions (<0.5 PPM) for cleaner indoor air
- Motion isolation design for uninterrupted sleep
Specifications:
- Australian Queen Size Mattress Dimensions: 153 x 203cm (approximately)
- Mattress Height: 20cm (approximately)
Attributes:
- Size: Queen
Due to the volume of orders during this holiday season, please allow additional 5 business days for delivery.
Our warehouse will be closed between 24 December 2024 and 3 January 2025. Please allow additional days for delivery for orders placed during this period.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.