Queen 20cm Hybrid Mattress – Memory Foam and Innerspring Support
They always say that you should not expect to get the best of both worlds, but Palermo proves the doubters wrong. Our mattress with the 20-centimetre profile and medium firm feel means you, your children, or even your guests can enjoy the relief of memory foam with the support that every back needs.
The Comfort of Memory Foam with the Support of Springs
Welcome to the revolutionary comfort of the Palermo hybrid mattress. We quilted memory foam atop a layer of comfort foam, creating a sleep surface that conforms to your unique body shape and relieves pressure points. Then, we place this onto a set of traditional steel spring coils that provides the firmness that many need.
Spring coils do not just provide better support. They also make the mattress more durable while improving breathability. Many people also enjoy the “bounce” of a traditional spring coil bed.
You cannot go wrong using a mattress that prioritises great comfort and necessary support while remaining durable for years.
Specifications:
- Comfortable mattress combines memory foam with the traditional support of an innerspring mattress for a medium-firm feel
- A comfy layer of memory foam is quilted in the soft, knit fabric mattress cover
- A 4cm layer of foam beneath the quilted top layer helps to minimize pressure points
- Mattress is compressed and shipped in a box for convenient delivery and setup
- Australian QUEEN Size Mattress Dimensions: 153 x 203 cm (approximately)
- Mattress Height: 20 cm (approximately)
Attributes:
- Size: Queen
Due to the volume of orders during this holiday season, please allow additional 5 business days for delivery.
Our warehouse will be closed between 24 December 2024 and 3 January 2025. Please allow additional days for delivery for orders placed during this period.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.