Wire Dog Cage Foldable Crate Kennel 24in with Tray + Cushion Mat Combo
Paw Mate Wire Dog Cage Foldable Crate Kennel 24in with Tray + Cushion Mat Combo
Reduce housebreaking time and help resolve barking, chewing, and behavioural problems with this collapsible dog crate!
This convenient wire dog crate feature double access doors that provide easy access for your dog to easily enter and exit, as well as dual safety locks on each door to keep your pup securely inside. Built with quality sturdy wire construction with black powder-coated finish. The slide-out / removable plastic tray for easy cleaning.
This collapsible wire dog crate are perfect for dogs that are constantly on the go as they require no assembly. They also set up in seconds without assemble or any tools require and fold flat for compact storage and travel.
With the Paw Mate Cushion Pad, you'll have a crate that matches your lifestyle & your living room!
Product Features:
- Durable steel frames with black powder coated finish provides Long Lasting Protection and weather resistance
- Simple set up in seconds without assemble or any tools require
- Fold flat for compact storage and travel
- Double Access Doors - Front & side door opening
- Access Door's Lock with Secure Lock system which can be only unlocked when it facing upward
- Slide-Out / Removable plastic Tray - Easy to clean
- Design with better ventilation and air circulation
- SGS Approved ensured safety for your pet
Product Included:
- 1x 24in Dog Crate
- 1x Cushion Pad
Product Specification:
Brand: Paw Mate
Colour: Black
Material: Steel Frame
Finishing: Powder Coated
Cushion Material: Polar Fleece
Cushion Colour: Beige
Crate Dimension: 61cm(24in) x 43cm x 50cm (L x W x H)
Fold up Dimension: 61cm(24in) x 43cm x 9cm (L x W x H)
Front Door Dimension: 34cm x 33cm (W x H)
Side Door Dimension: 33cm x 30cm(W x H)
Please allow 7-10 business days for delivery
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
🎄 Holiday Notice 🎄
Our customer service will be closed from 25th to 29th December for the festive season.
If you're shopping for the Christmas gift, please place your order by 10th December to ensure it arrives on time.
Thank you for your support, and we wish you a joyful holiday season! 🎁✨
WARRANTY:
We aim to sell great products with warranty support where possible. All Princess Trade items come with a 12 month warranty support unless otherwise stated on the product descriptions.
By purchasing from us, you are agreeing to our refunds and returns policy. This refunds and returns policy may be updated anytime so please make sure you read this policy thoroughly before making your purchase.
Warranty is valid within Australia only. All product accessories and bonus accessories are not covered by the warranty. For example if you buy a Car Alarm System most parts are covered by the warranty but the battery in the remote controls are not as they are consumables
RETURNS & REFUNDS:
DOA (Damaged on Arrival)
We will replace your item if it is found to be Dead on Arrival (DOA). Please contact us at your earliest conveninece.
Our Customer Service member will provisionally determine whether the Product is DOA.
Where a product is provisionally determined as DOA we will arrange to replace the product or return it for repairs if it can be fixed or a refund.
We hold the right to send parts where we deem that it is reasonably easy to fix the product by you.
This ensures that we can offer you a faster solution for a problem rather than sending the item back and forth.
Faulty after 60 days from the date of dispatch (Normal Warranty Condition):
Under Normal Warranty Condition, we will repair or replace the product at our discretion with no charge for parts or labour.
Replacement of the product or a part does not extend nor restart the warranty period.
For assistance with warranty and returns please contact us
We will not accept the return of a product without the approval from our Customer Service Team.
Where possible, the product must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was delivered with the product.
Change of Mind
Our goal is to make sure you are satisfied with our products. Therefore, we are happy to accept returns for change of mind if the product does not suit your needs (e.g. too big or bought the wrong item), within 7 days after receiving the item.
All returns for change of mind MUST be notified prior to being returned.
Moreover, the postage costs for returns are NOT covered and the original postage cost (if charged) are non-refundable.
All item MUST be returned in the original condition and packaging and MUST be in a condition that we can restock and resell it.
We reserve the right to require photographic or video evidence that the item is in its original condition prior to accepting the change of mind return.
We may charge a 15% restocking fee for returns from the item price.
Return to Sender (RTS)
Return to Sender (RTS) is when we send the item to the customer but it returns back to us.
If the address you supplied to us is wrong and it returns back to us, we will be charging postage to send again as well as a RTS fee of $15. This fee is a flat rate RTS fee charged by our couriers in case of a return.
If the item is returned back to us due to non collection from the courier's depot, we will be charging postage to send again as well as 15% restocking fee for returns from the item price.
Australia Post and our other couriers will leave a calling card in case they miss you while delivering your parcel. However, the calling card can sometimes go missing. We will NOT be responsible for missing calling card so it is extremely important to check the email you registered with us for the tracking number and check the progress of your delivery.
If you decide to get a refund after your parcel returns back to us, we will be refunding the product price minus the RTS fee of $15 as well as 15% restocking fee for returns from the item price.
If the item is returned back to us, with the correct delivery address, due to our courier's mistake, we will be sending it back to you again without any redelivery fee or RTS fee.
Refunds:
For refunds and returns, you are required to send us photos or videos as evidence of the fault. If you fail or refuse to do so will limit our support and we might not be able to process your warranty claim.
Refunds for change of mind are only accepted within 30 days after receiving the item.
No refunds offered if you have changed your mind about the goods if the item has already been used and without the original packaging.
No refunds are offered after 30 days.
Shipping costs are non-refundable.