SnuggleSafe Microwave Heat Pad for Cat, Dogs, Guinea Pigs, Bunnies and all Pets

If you are after a safer alternative to an electric heat pad, the Snugglesafe Microwave Heat Pad will keep your pet comfortable and warm this winter.

Features:

• Safe and soothing warmth
• Non-electrical; simply heat up in your microwave
• Plate-size pad easily fits under your pet's bed
• Provides up to 10 hours of warmth
• Non-toxic thermapol compound
• Bonus Fleecy cover
• Great for a newborn kitten, pup or rabbit, not to mention hedgehogs!
• Ideal for arthritic and aging pets

Recommended by breeders and vets

Colour: Tan and Black paw print cover

Dimensions: Approx 22cm diameter
Suitable for Microwaves up to 1500w output. Check instructions on pad for the right heating times for your microwave.

Help a new pet adjust to new surroundings with 10 hours of warmth and snuggles.

Safe, Bite Resistant and No Wires
The hard pad is bite resistance, and there's no need to worry about the risk of fire as the Snugglesafe Pad contains no wires at all, so you can rest easy leaving your pets at home alone with the heat pad, or even in an outdoor kennel or bed.

Non-toxic and Bite resistant
Non-toxic, environmentally friendly Thermapol gel compound inside the solid pad retains heat for 10-12 hours!

Perfect size

Measures approximately 22cm in diameter and will radiate beneath your pet's bedding. Its size also allows pets to move around and self-regulate their body warmth if they get too hot or too cold.

Bonus Fleecy Cover
Fun paw-print fleece cover keeps your pet's skin away from the heated pad for extra protection - stays on with velcro. Additional replacement covers available for purchase.

Use with or without its fleece cover
Even when you wash the cover, you can place the pad under your pet's favouite bedding. Have a look.

Provides 10-12 hours of heat with a heat plateau of around 5 hours

What pets need a heat pad?

Pets with Illnesses Pets with diabetes, heart disease, kidney disease, or hormonal imbalances (such as Cushing's disease) may have a harder time regulating their body temperature, and may be more susceptible to problems from temperature extremes. The same goes for very young and very old pets.

Very young, arthritic or elderly pets Arthritic and elderly pets feel the cold even more, making it harder for them to walk and move around. Pets that are suffering from arthritis or physical injury will receive comfort from a heated surface. A dog or cat with arthritis should be able to move the injured joint better when the affected area is kept warm.

Pets who like to be outside

Just like you, pets prefer comfortable sleeping places and may change their location based on their need for more or less warmth. Give them some safe options to allow them to vary their sleeping place to adjust to their needs. Snugglesafe's size means that your pet can move around to control their temperature.

Safety
Puppies and kittens find it hard to self-regulate their temperature, so always keep an eye on them, especially when using a heat pad.

Made in the UK.

Please allow two business days for orders to be shipped.

Returns

We guarantee that the product you receive is without faults and can be utilised for the intended purpose.

Your complete satisfaction is our top priority! We accept change of mind returns within 60 days of the sale date. If your product is damaged or not as described we will gladly exchange it for an alternative or provide a refund. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. If a product is dead on arrival, please let us know within 7 days of receipt.

For products under warranty, please get in touch and we will help with repairs or returns.

For all returns inquiries, please contact us. Once your return is received, you will receive a refund (excluding the original and return postage), along with an email confirmation, or an exchange, as per your request.

Please allow up to 14 days from receipt of returned products for refunds to be made.

Return to Sender: Any item that is marked Return to Sender for any reason (for example, refusal at address, incorrect address or unclaimed) will be refunded upon return to our warehouse.

Change of Mind returns: We understand, it happens to all of us from time to time. We will provide refunds for your return as long as it is in "as-new" condition, including its original internal and external packaging and user manuals. Returns will be refunded, minus the original shipping fees.

Making changes and cancelling an order: Please take care when placing orders. Customer service is our highest priority for the large number of orders we process every day. Unfortunately, due to the nature of our automation, we are unable to make changes or cancel orders once they are placed. Orders are processed in real time by a 3rd party so that we can get them to you accurately and quickly.

If you need to change your order, please let our team know and we will let you know our returns process. It is important that you do not return your order via “Return to Sender” as this will incur delays.

In cases of "change of mind" or wrong item or size has been selected, we will accept returns as long as the item purchased is in its original packaging and condition.

Change of mind returns cannot be accepted if the product is no longer in brand new, resellable condition. The product will need to be returned in its original condition with all packaging and user manuals so it can be sold as new.

Faulty and Damage.

If a product has been deemed to be damaged or defective on arrival, we (or our local distributor / manufacturer, if applicable) will replace a product or product part if it is found to be either damaged or not working correctly when it is received. Refunds are not provided for products damaged after delivery.

We request that you retain the packaging your items comes in for the duration of the warranty period so that, in the unlikely event that you will need to return an item for repair or replacement, you will have adequate packaging available to do so.

Goods returned for refund or exchange must be received within 60 business days from the date of purchase and are subject to the following criteria:

- All goods returned must be in new, unopened condition with all seals intact.

- Used, damaged or soiled returns will not be accepted and will be returned at the customer’s expense.

- Customers are responsible for postage costs associated with returning goods for refund or exchange (errors excluded).

- Lucky Pet accepts no responsibility for loss or damage caused during return transit.

As per consumer law we are unable to accept returns on items such as toys and other items where health and safety regulations prevent us from being able to re-sell items. (Excluding warranty items or any cases we make an error).

A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.

Returns and refunds will be processed within fourteen business days of receipt of the returned item/s.

Please do not return items by COD or Return to Sender - contact us before you return anything.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.