Product Description
Features:
• SOGA top quality wok pan is made of 18/10 stainless steel with 2.5mm lid thickness.
• Provides efficient and even heat distribution which makes sticking and burning less likely; premium steel blend resists pitting and scorching to maintain its luster over time.
• Metal utensil safe-won't scratch or alter the cooking surface.
• Triple-layer 304 stainless steel with a thick sandwich base and patented round bottom. Not compatible with flat induction or ceramic cooktops.
• Longer lasting than a conventional non-stick skillet.
• Dishwasher safe.
• Easy to clean.
• Longer durability.
• 100% Australian Owned & Operated.
Specifications:
• Material: 18/10 stainless steel
• Lid Thickness: 2.5mm
• Size: 42cm
• Height: 11.5cm
• Carton Size: 55 x 15 x 43cm
• Weight: 5kg
Usage:
• Commercial Kitchen
• Home Cooking
Package Includes:
• 1 X SOGA 18/10 Stainless Steel Wok with Lid
Estimated Delivery Time:
- Australia wide (excluding WA): 3-7 business days
- WA: 5-10 business days
Warranty Policy
All our prouducts include a warranty. Our products are generally offered with a 12-month warranty. However, some products will be provided with an extended warranty for your peace of mind. Please refer to the product listing for the warranty period.
You will need to notify us within 30 working days in the unlikely event that your item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without approval by us.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Returns Policy
To give you the complete peace of mind, we offer a 14-Day Change of Mind Policy. With a 15% restocking fee, you have the option to return any unopened, unused item in its original packaging that you bought from us for any reason within 14 days of receiving the item.
- Change of Mind Policy does not apply to bonus or discounted items
- The item cannot be opened, used, worn or damaged, and at in 100% re-sealable condition when we receive the item.
- Please do not stick or write anything on the item or its packaging. You can only place a postage sticker on the outer postage packaging.
- Certain types of products may not be returned under this policy. Please contact our customer service to find out more information.