Ramesses Sustainable and Soft Natural Comfort Tencel Pillow Twin Pack Twin Pack
Highlights
Tencel comes from eucalyptus trees. The wood pulp is produced in a closed loop system in which 99% of the chemicals are recovered and recycled using minimum water of low emission.
Features
Naturally gentle on your skin
Enhance your quality of sleep and home life
Silky hand feel and natural sheen
Absorb moisture more efficient than cotton to help your body feel pleasantly cool and dry for a comfortable night's sleep
Extra durable, breathable, moisture wicking, eco-friendly
Material:
Cover: 100% Microfiber
Filling: 30% Tencel 70% Polyester
Specifications:
Twin Pack size: 48x 73cm x2
Four Pack size: 48x 73cm x4
Care Instructions:
Machine Wash separately
Do not exceed 40C
Do not bleach or iron
Do not tumble dry or dry clean
Made in China
Delivery varies by location, please see the expected timeframe to receive your product below:
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Metro: 3-5 business days
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Regional: 7-10 business days
If you are unavailable at the time of delivery re-delivery fees may apply.
OUR RETURNS AND REFUNDS POLICY
All returns and exchanges require proof of purchase (e.g., a receipt or credit card statement) and any refunds processed will be performed using the original method of payment. Shipping charges are non-refundable with the exception of damaged or defective merchandise.
Change of Mind
If you change your mind and wish to exchange or refund your goods, we will accept returns provided that: the return is made within 30 days from the date of purchase; the goods have not been used; the goods are returned in their original packaging; and the goods are not excluded goods from the change of mind policy, as set out below.
Free Returns* – Stocked Items (Excluding Hygiene Sensitive Items)
Most stocked items (excluding hygiene sensitive items) can be returned or exchanged within 30 days from the date of purchase. *Return label can be issued for helping deduct the postage, but $10 will be deducted off the refund amount.
Note: For health and hygiene reasons, Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress Protectors are non-returnable unless faulty.
Damaged or Faulty Goods
We will accept returns for all faulty goods. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In either case, goods must be returned via the online process.
Orders purchased using a credit card, PayPal or Afterpay can be credited to the customer original payment method or exchange only online.
Faulty or Incorrect Deliveries
At Kingtex, we take extreme care in ensuring our goods are of the highest quality. However, if for any reason you find that one of our products is faulty, or we have not delivered what you ordered, we would like to help you resolve the problem. Returns will be accepted for products purchased online and delivered anywhere in Australia if they are faulty or the products delivered do not match your order. You will need to provide proof of purchase (which may include the invoice, credit card statement or other payment statement) at the time of making the return.
Disclaimer
Despite every effort to provide accurate images of each product’s colour, actual colours may vary slightly due to different device screen settings, the lighting in the installation location, slight differences in product finishes over time and other factors.