Snow Pets Single Unit (Series 2)

The Snow Pets Series 2 collectible figures range is bringing even more super cute arctic animals to your collection. Kids love bind/mystery toys these days and this is one of the cutest collections out there! It is a fun, low-cost gift idea that they will truly appreciate. Each package contains one mystery Snow Pet from series 2. The Snow Pets Series 2 contains characters such as Clancy the Reindeer, Frankie the Snow Fox, Penelope the Penguin, Norbert the Narwhal, and many more.

There are eight adorable pets for children to collect. There are also 8 very rare ice-coloured pets for them to find as well. Kids love collecting stuff like this and they will have a great time adding a figure to their collection here and there. Part of what makes the Snow Pets so much fun is that children do not just rip open the box and then have a little Snow Pet to add to their collection.

In Snow Pets Series 2 each figure is hidden in a snowball, children need to fill the snow ball with water and then watch as it disappears like magic and they see what Snow Pet awaits them. This is one of the most fun blind/mystery collections out there! Suitable for ages 3 and up.

Key Features:

• 8 adorable Snow Pets for children to collect
• There is a chance they can get a very rare ice figure!
• The way they have to melt the ball to get the figure is fun
• These are a fun and affordable gift idea
• Blind/mystery boxes are very popular

• Please allow 7-14 business days for delivery
• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Warranty & Return Information

1. Returns Process: We are committed to ensuring your satisfaction with every purchase. Our returns process is clear and easy to follow:

i. Change of Mind Returns: If you return your goods within 60 days, with proof of purchase, and the goods are unopened, unused, and in their original packaging, we will offer a full refund, less any postage and handling costs. No reason is required, as we strive for 100% customer satisfaction. Please note, however, that craft and activity kits that have been cut, used, or opened are non-returnable for change of mind.

ii. Warranty Claims (Faulty or Misrepresented Products): If the product is faulty, damaged, or misrepresented, you are entitled to a repair, replacement, or refund under the Australian Consumer Law (ACL). We will evaluate claims within a reasonable time, depending on the nature and price of the product. Your rights to a remedy are not limited by fixed timeframes.

2. Change of Mind Conditions: We cannot accept returns for certain hygiene-sensitive items (e.g., personal care products), and items must be in resaleable condition. Please check the individual product’s description for specific exclusions or terms that may apply.

3. Refund Policy:

i. Under the Australian Consumer Law, consumers are entitled to a remedy (repair, replacement, or refund) for faulty goods, regardless of whether they were purchased at a discounted price or during a sale.

ii. We do not offer refunds on change-of-mind returns for sale items.

iii. Refunds will not be processed as store credit or gift cards; all refunds will be processed through the original payment method via marketplace platform.

4. Non-returnable Items:

i. We do not accept returns for items that have been used or tampered with, including craft kits that have been opened.

5. Warranty Rights: Our products come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, as well as compensation for any other reasonably foreseeable loss or damage. For minor faults, we offer repairs or replacements as per ACL requirements. Timeframes for warranty claims are based on a “reasonable time” principle and will vary depending on the product and circumstances.

6. Shipping & Handling Costs: If you need to return your product, you will be responsible for covering the shipping costs unless the product is faulty or misrepresented. Handling costs of up to $10 per item may be charged for returns, except for those related to warranty claims. We recommend using a trackable shipping service or purchasing shipping insurance for items valued at over $75. We are not liable for goods lost or damaged in transit.

7. Additional Information: For any queries or concerns regarding your return or warranty, please contact us at:

Unit 2, 179 Power Street, Glendenning, NSW, 2761, Australia