Sony WH-1000XM4 Noise Cancelling Wireless Headphones Black

Combining high definition, comfort and durability, the Sony WH-1000XM4 Noise Cancelling Wireless Headphones Black has it all. Featuring pressure-relieving earpads, these headphones are perfect for use at work, while travelling or at home, and with battery that lasts up to 30 hours you'll never be left without your tunes again! With a built-in control panel and voice activated virtual assistant functionality, changing the volume, skipping a track or making a call has never been easier. And with Bluetooth 5.0 and LDAC connectivity, you can experience crisp, clear and high fidelity audio wherever you are. Comes with carrying case and charging cord for added convenience. Available in Black, and Silver.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• High definition QN1 noise cancelling processor provides greater clarity & allows you to listen in peace
• LDAC & Bluetooth connectivity provides freedom of movement & crisp, clean audio
• Speak to chat functionality automatically pauses your music & lets background noise in, allowing you to converse without taking your headphones off
• Able to connect to 2 devices at once for enhanced convenience
• Up to 30 hours battery life
• Compatible with voice-activated virtual assistants
• Soft & cushy foamed urethane earpads ensure all-day comfort
• Available in 2 colours

Detailed Specifications

• Colour: Black
• Overall Dimensions: 22.5cm x 18cm (HxW)
• Product Weight: 0.75kg
• Connectivity: Bluetooth 5.0, LDAC, NFC
• Battery Life: Up to 30 hours
• Charging Time: 1 hour

Package Contents

• 1 x Headphones
• 1 x Carry Case
• 1 x Charging Cord

DIRECT IMPORT: This genuine product is an international version and is covered by MyDeal's 12 Month Warranty

Common questions customers ask about Sony WH-1000XM4

• How long does Sony WH-1000XM4 take to charge?

The Sony WH-1000XM4 typically takes about 3 hours to fully charge. They can approximately give you 5 hours of playback with just 10 minutes of charging.

It offers up to 30 hours of battery life with noise cancellation turned on. This can be extended to up to 38 hours with noise cancellation off.

• How to check battery health?

Unfortunately, there's no official way to check the battery health of your WH-1000XM4 like you would with a smartphone. However, you can indirectly assess battery health by:

Monitoring battery life: If you notice a significant drop in battery life compared to when you first bought the headphones, it might indicate battery degradation.

Observing charging patterns: If charging takes noticeably longer than usual, it could be a sign of battery health decline.

Remember: Battery life can be influenced by factors like volume level, audio codec, and features used (like noise cancellation).

• Can you replace the battery?

Yes, you can replace the battery on your Sony WH-1000XM4 headphones.

While it's not a straightforward process, it is possible with the right tools and care. There are plenty of online guides and tutorials available, including videos that can walk you through the steps.

Important considerations:

Voiding warranty: Replacing the battery yourself might void your warranty.

Technical skills: The process involves opening the headphones, which requires some technical know-how.

Battery compatibility: Ensure you purchase the correct replacement battery.

If you're not comfortable with DIY repairs, it's always an option to contact a repair centre for assistance.

• Are these rainproof?

No, the Sony WH-1000XM4 headphones are not rainproof. While they are splash-proof with an IPX4 rating, this means they can withstand water splashes from any direction but are not designed for immersion in water or heavy rain.

It's best to avoid exposing them to rain or moisture to protect your headphones.

• Can Sony WH-1000XM4 be wired?

Yes, the Sony WH-1000XM4 can be used wired. It comes with a headphone cable that you can connect to the headphones and your audio device. This is useful in situations where Bluetooth is not available or preferred.

Keep in mind that some features like noise cancellation and certain touch controls might not work in wired mode.

• Can I claim headphones in my tax?

Generally, you can claim headphones as a tax deduction if you use them primarily for work purposes.

• Can you charge them while using them?

No, you cannot charge the Sony WH-1000XM4 headphones while using them. If you start charging while the headphones are on, they will automatically turn off. This is a common feature in many wireless headphones to protect the battery and ensure optimal performance.