Apple AirTag 4 Pack (Gen 1)

The Apple AirTag 4 Pack provides an easy way to keep track of your belongings - such as keys, wallet, luggage, backpack, work bag and more - by using the Find My app on your iPhone!

If you need help finding something, simply activate a sound on the AirTag's built-in speaker, or say 'Hey Siri, find my keys'. If its nearby, just follow the sound and your search is over.

With selected iPhone models, Precision Finding will lead you straight to your AirTag by pointing to the direction and distance of its location, thanks to innovative Ultra Wideband technology.

If your AirTag is further away, like the beach or the office, millions of Apple devices can access the Find My network can help track it down all anonymously and encrypted for privacy.

Simple and easy to use, set it up in one-tap, enter a name, attach it to the item you want to track and you're ready to go!

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Keep track and find your belongings using the Find My app
• Simple one-tap setup to connect to your iPhone or iPad
• Features a built-in speaker to help find your things, or ask Siri for help
• Precision Finding with Ultra Wideband technology leads you straight to your AirTag (on select iPhone models only)
• Find items further away with the help of hundreds of millions of Apple devices in the Find My network
• Put the AirTag into Lost Mode and be notified when it is detected in the Find My network
• All communication on the Find My network is anonymous and encrypted for privacy
• Location data and history are never stored on the AirTag

Detailed Specifications

• Battery: CR2032 Lithium 3V Coin Battery
• IP67 water and dust resistant
• Precision Finding compatible with:
  • iPhone 11
  • iPhone 11 Pro and iPhone 11 Pro Max
  • iPhone 12 and iPhone 12 Mini
  • iPhone 12 Pro and iPhone 12 Pro Max
  • iPhone 13 and iPhone 13 Mini
  • iPhone 13 Pro and iPhone 13 Pro Max
  • iPhone 14 and iPhone 14 Plus
  • iPhone 14 Pro and iPhone 14 Pro Max
  • iPhone 15 and iPhone 15 Plus
  • iPhone 15 Pro and iPhone 15 Pro Max
• Australian Compliant Stock

Package Contents

• 4 x Apple AirTags (Gen 1) (each with batteries installed)
• Documentation

Apple AirTags FAQ

• What are Apple AirTags used for?

AirTags are primarily designed to help you to keep track of your stuff. This can be done by attaching the product to an item and tracking the item with the 'Find My' application on your Apple device (iPhone, iPad, Apple Watch). Here are the different ways you can use it:

• • Locating everyday essentials: Apple AirTags can be attached to keys, wallets, backpacks or any other everyday use items that can be easily misplaced.
  • Precision finding: If a lost item is near you, you can use the Find My app on your iPhone to activate the built-in speaker for easier tracking.
  • Out-of-range tracking: AirTags can be tracked even when they're out of your Apple device's Bluetooth range. They can be anonymously detected by nearby Apple devices and the location will be relayed to you.
  • Tracking pets: You can attach AirTags to your pet's collar along with your contact info to keep track of them in case they escape your yard or wander off during a walk. But keep in mind that Apple AirTags cannot track movement in real-time and location tracking is possible if more Apple devices are in the vicinity. If your pet travels to a remote location or places with fewer Apple users, the location might not be reliable.

• Do AirTags need cellular service or an internet connection?

No, they don't rely on cell service or internet connection. However, Apple AirTags require a secure Bluetooth connection. They need to be within a secure Bluetooth range (approx. 30 feet or 10 metres) of your iPhone.

Things get a little tricky when an item is lost and is outside the Bluetooth range. For your lost item to be detected anonymously by Apple devices in its vicinity and for that location data to be relayed to you, the Apple devices in that area need to have an internet connection. Without an internet connection, the location of your AirTag would not show up in the 'Find My' app making it difficult to locate anything that's outside the Bluetooth range. However, no internet connection is usually not a problem, since everyone usually has their mobile data.

• How to replace the battery in an Apple AirTag?

AirTags don't need to be plugged in every night like your phone. They work on a standard CR2032 coin cell battery. According to Apple, a single coin battery lasts around a year, but it all depends on how much work your AirTag is doing. If it's constantly a beeping sound to help you find your keys, or if it's on an adventure across town, the battery might drain a bit faster.

The batteries on your AirTag can be replaced easily. Just follow these steps:

• • Find the metal circle on the side of your AirTag. That's the battery compartment.
  • Push down on that metal part with your thumb and twist it to the side.
  • Pop out the old battery.
  • Grab a new CR2032 battery. Make sure the positive side (plus sign) faces up.
  • Slide the new battery in, put the metal cover back on, and twist it closed until you hear a click. That's it! You're good to go for another year's worth of battery life.

• Do AirTags work internationally?