Grangers Down Wash Kit
This kit takes the hassle out of washing your down. New formula now offers 12 washes instead of 6 doubling the life of the bottle!
This kit combines Grangers Down Wash with three handy dryer balls, making cleaning down so much easier. We've all been guilty of avoiding washing our down jacket or favourite down sleeping bag. It's scary isn't it? You've invested your money in a lovely jacket that keeps you warm and dry and yet in one wash you could reduce it to a clumpy disfigured mess but taking care of your down is important. If you don't keep it clean, then it won't perform as well, and this is why we invented our Down Wash kit, to take away that fear.
This kit includes:
Down Wash, a powerful, yet gentle, cleaner specifically formulated to clean all your down and synthetic down-filled articles without damaging or inhibiting insulation or hydrophobic properties. Normal detergents shouldn't be used on down articles as they can hinder the performance by leaving various chemical residues behind and reducing the garment's ability to insulate or repel water. Luckily, Grangers Down Wash is exactly that, a wash that has been formulated to thoroughly clean down items without damaging the delicate material within.
3 dryer balls, which are reusable (up to 1000 washes) and perfect for preventing clumping and ensuring that down articles restore their loft. Previously, people have used tennis balls, but these can actually leak colour onto the garment and crush the down. We rearth friendlymmend these dryer balls as they gently restore loft, meaning your down will be back to maximum performance.
Features:
- Powerful cleaning for down and synthetic down
- Removes dirt
- Restores loft
- Reduces drying times
- Neutralises odours
- Revitalises any existing water-repellency
- 100% PCR and Ocean Waste Plastic (OWP) bottle
- Bluesign approved
- PFC-free
Suitable For:
- Gore-tex and eVent linings
- Down
- Synthetic Down
How To Use:
- Use 25ml capful per large item, or two smaller items. Use half a cap if handwashing
- Pour product directly into the detergent drawer of your Washing Machine
- Wash on a full cycle at 30°C/86°F or according to care label instructions
- Once washed, check down is evenly distributed, add dryer balls and periodically check throughout drying cycle
- Once completely dry, you're good to go!
Orders are dispatched via Australia Post or Aramex from our Melbourne warehouse within 24-48 hours on business days.
Delivery times vary from 2 to 10 business days, depending on your delivery location from our Melbourne warehouse.
We want you to be happy with your purchase - you can even return products if you just change your mind, but please make sure you follow our returns process correctly to ensure everything goes smoothly.
You must contact us prior to sending back any products, so we can issue a Return Authorisation Number (RAN).
Simply contact us via Messaging System.
Please include the following information:
Your order number
Details of product/s to be returned
Reason for return
Special Exceptions to Protect Customers (Personal Items):
*No Change of Mind Exchange or Refund on Personal Items & Food Items
Please choose carefully as we do not offer exchange or refund on personal or food items unless the item is faulty, significantly different from what was shown to you, not doing what it is supposed to do, in breach of manufacturer's warranties or consumer guarantees or where otherwise required by law.
We do not accept returns on these highly personal items or food items to protect our customers : We enforce this to guarantee you are purchasing an unused/unsoiled/perfect-condition items.
Personal items include, but are not limited to:
pillows
eye masks
face masks / gaiters
sleeping bags
sleeping mats
sleeping liners
water bottles / mugs
hair appliances
manicure sets
ear plugs
earbuds / headphones
Food items
Returns at our expense:
(we pay the return shipping costs)
We will gladly replace, refund or credit any product, at our expense, under the following circumstances:
You received the product damaged or faulty (All claims to return an item damaged in transit must be made on soon as you receive your product.)
We sent you the wrong product
We haven't met our fair trading requirements as governed by Australian law.
Shipping returned products:
If you received a product by Australia Post, our customer service team will email you a RAN which you must affix on the package.
Post the package back to us using Australia Post Registered Post to avoid any possibility of a return item being lost. Once we receive the parcel we will refund your shipping costs.
Returns at your expense:
(You pay the return shipping costs and a restocking/admin fee up to a maximum of 20% of the item value may apply to recover our initial shipping costs)
We accept returns even if:
You've changed your mind about the product
You made an incorrect choice
You failed to verify and accurately provide information when placing an order
All claims to return a product for the reasons above must be made within 30 days of receiving your product. Should you contact us outside the 30 day period, customer service will consider each claim its merits.
Items returned under these conditions must be in 100% resaleable condition - goods which have been used or are in less than perfect condition are not able to be returned.
Shipping your product return:
As you are shipping the goods back at your expense you can choose your method of delivery (Australia Post or courier). Please ensure you use Registered Post to avoid any possibility of a return item being lost.