John Cotton 67x39cm Charcoal Infused Firm Memory Foam Pillow w/ Cooling Gel Pad

John Cotton Firm Charcoal Infused Memory Foam Cooling Gel Pad Pillow
This pillow has a classic shape, medium height (profile) and firm feel, so is suitable for the sleeping preferences of most people who want good support from their pillow. The cooling gel pad on one side of the pillow and the accompanying breathable mesh panel woven into the machine washable cover will help you stay cool in summer, while the other side of the pillow is perfect for winter or all seasons use.

Because it's made with premium quality memory foam, this pillow provides the ultimate in customised support by moulding to the exact shape of your head and neck, relieving pressure, promoting improved circulation and encouraging correct spinal alignment. For years of consistently comfortable and supportive sleep, this premium quality memory foam pillow is very hard to beat, and we're sure you won't find better.

This premium John Cotton memory foam pillow features:

• Medium Height
• Firm Softness
• Extra Support
• Charcoal Infused Memory Foam
• Cooling Gel Pad
• Reversible for Summer & Winter

Approx. Dimensions: 67.2 x 39.5cm

Includes:
1 x John Cotton Firm Charcoal Infused Memory Foam Cooling Gel Pad Pillow

• Please allow 2-8 business days for delivery.

• We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.

WARRANTY POLICY

All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.

RETURNS POLICY

If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.

Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.

If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.

Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product, 

Change of Mind Returns

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.     

We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:

1. returned within 30 days off order;
2. not used or worn (with original tags and/or packaging);
3. in a resalable condition; and not damaged in any way.

We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.

Defective Goods

All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.

This item comes with a 10 year warranty.