Trusens Replacement 3in1 Drum HEPA Filter Z2000 Medium
All-in-one filter system combines HEPA with activated carbon and a separate washable prefilter. This combination filter has been engineered to capture microscopic particles, allergens and volatile organic components (VOC's), and odorous gases.
- The filter is at the core of purifying your air. Filter replacement is essential for your purifier to perform at its best.**
- 360 degree filtration draws in air from all directions, collecting pollutants from around the room that may affect allergy and symptoms**
- Washable prefilter offers the first level of defence against dust and pet hair. Hand wash with mild soap as needed.**
- Carbon filter captures odours. Replace every 3 months.**
- HEPA Type filter removes pollutants as small as 0.3 microns - that's roughly 30 times smaller than a strand of hair**
- Change indicator light is displayed on your air purifier when filters need to be replaced. Compatible with TruSens Z2000 air purifier.**
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us