Trusens Replacement Allergy Flu Pollen Carbon Filter Z3000 Large Air Purifier

This item is a carbon replacement for the Allergy & Flu Drum filter and will not work with the original drum that comes with the Trusens Air Purifier.

Please search AFHZ3000AGY01 to view the Allergy drum unit.

This activated carbon pellet filter is specifically designed to remove pollutants from the air that can trigger allergies or cause flu-like symptoms. This carbon layer fits with Allergy & Flu Filter drum for all TruSens Large Air Purifiers.

• This filter with activated carbon pellets offers a level of defence against unwanted air pollutants that can invade your home
• This layer is what needs to be replaced on the Allergy & Flu HEPA drum filter
• Filter replacement is essential for your air purifier to perform at its best. For best results, replace carbon filter every 3 - 4 months.
• Change indicator light is displayed on purifier when filter needs to be replaced
• Fits with the Allergy & Flu Filter drum for all TruSens Large Air Purifiers. Pack includes 1 filter.

All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.

Our efficient processing facility ensures swift and accurate dispatch of your order.

Delivery may take 2-8 business days.

Warranty Claims/Faulty Goods

In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.

If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.

All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.

Please note:

1.      Customer will be responsible for any return postage costs

2.      Processing time is generally 1 week from when we receive the faulty unit

3.      Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval

4.      Customer should provide their invoice number and item's serial number (if applicable) when contacting us