Trusens Replacement Smoke Odour Smell HEPA Filter Drum Z2000 Medium Air Purifier
This filter drum is engineered with an increased amount of activated carbon to help eliminate odours and airborne VOCs. In addition, a True HEPA filter captures common pollutants in the air. Compatible with all Large TruSens Air Purifiers.
- This combination filter has 3 levels of filtration to defend against odours. It includes an activated carbon filter, a True HEPA filter and a durable mesh prefilter.
- The activated carbon filter helps combat cooking and cleaning odours, and reduces airborne VOCs such as ammonia, acetone and formaldehyde. True HEPA filter captures common pollutants.
- 360 degree filtration draws in air from all directions to collect pollutants from around the room
- The filter is at the core of purifying your air and replacement is essential for your purifier to perform at its best. Replace every 12 - 15 months and replace the Odour & VOC Filter Carbon Filter every 3 - 4 months (depending on usage).
- Change indicator glows red on your air purifier when the filter needs to be replaced. Compatible with the all TruSens Large Air Purifiers.
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us