Faber-Castell Art Graphic 53 Piece Polychromos/Albrecht Durer/Pitt Pastel Wooden Case Box
For the artist they are a prestigious tool of the trade, for the connoisseur they are a decorative design object: the elegant, wenge-wood stained cases from Faber-Castell. Sophisticated tools of the trade are part and parcel of creative design. The Polychromos artist's pencils and pastel crayons, the Albrecht Dürer watercolour pencils and the small range of Pitt Monochrome pencils are presented in a two tier case.
- 12 Pitt Artist Pastel Pencils,
- 12 Albrecht Dürer Artists' Watercolour Pencils
- 8 Pitt Monochrome Artists' Pastels
- 3 Pitt Artists' Pastel Pencils (Sanguine, Dark Sepia, White Soft)
- 1 Pitt Natural Charcoal Pencil Soft
- 1 Pitt Graphite Pure Pencil 9B
- 1 Castell 9000 Graphite Pencil HB
- 1 PVC-Free Kneadable Art Eraser
- 1 Double-Hole Metal Sharpener
- 1 watercolour brush & 1 paper wiper
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us