Product Details
The mbeat E1 Wireless Earbuds give you crystal clear sound while offering comfort and freedom when you listen to your favourite tunes. These portable earphones are easy to pair via Bluetooth V5.0, offer up to 3.5 hours of playing time, charge in just an hour and the charging box allows charging wherever you go! Perfect for use while commuting, studying, exercising or at the gym. Features built-in microphones to allow crystal clear phone calls away from your phone. Compatible with iOS & Android devices.
Product Features
Truly wireless without compromising on sound
With the latest V5.0 Bluetooth technology supporting both iOS & Android phones, these earphones provide you with stage quality sound that will get you fist-pumping. Exceptional stereo hi-fi sound.
Compact & lightweight
Ergonomically designed to fit in any ear securely & comfortably. The portable charging case takes little space in your bag or pocket and fully charges your earphones up to 3.5 times for an additional 14 hours of playtime!
Easy to use button control & light indicators
The buttons on each earbud function as play, pause, next song, previous song, power on, power off, voice assistant and reject calls. Now you don't need to reach for your phone! The indicating lights let you know if your earbuds a charging, connected or out of battery.
Pair with your phone within minutes
Simply take out your earbuds and they will automatically connect! Compatible with many phone models including iPhone 8/X/XS/XR/11/11 Pro, Samsung Galaxy models, Huawei, Sony, HTC, Google Pixel and tablets/music players including the iPad and iPod.
Longer music enjoyment
The E1 Earbuds provide you with up to 3.5 hours of playtime (based on 60% volume) per charge to extend your music enjoyment for longer. Perfect for exercise, commuting, studying or leisure.
Specifications
Earbuds-
Bluetooth version: 5.0
Input voltage: +3.7V
Battery capacity: 35mAh ×2
Play time: 60% volume up to 4h
Additional 14 hours from battery case
Fully charging time: 1 hour
Wireless profile support: HSP/HFP/A2DP/AVRCP
Sensitivity: 96±3dB
Battery Case-
Capacity: 500mAh
Charging current: +5V/1A
Charging port: Micro USB
Fully charging time: 2 hours
Additional play time: 14 hours
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-9 business days
Returns Policy
Our Commitment to Satisfaction
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind Policy
You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.