Large Memory Foam Cooling Pillow Heat and Moisture Reducing Ice Silk and Gel Infused
If you're having trouble getting to sleep on a warm night or are even waking up due to the heat, a Randy & Travis Machinery cooling pillow can help you with this. The fibres use a combination of ice silk and gel to regulate your body temperature, allowing you to sleep more comfortably throughout the night. This memory foam pillow guarantees that you won't have to worry about the heat keeping you awake, with other features including:
• The pillow is designed to maintain breathability throughout the night by smartly regulating the temperature. No matter what type of sleeper you are, this pillow ensures you fall asleep on time, and stay asleep all night.
• A machine-washable design makes it easy to keep the pillow cover clean of dust, hair, and other particulates that can build up on your bedding. This helps guarantee a good night's sleep that's healthy and hygienic.
• Customisable foam fill that lets you adjust the pillow's density and height, also providing additional comfort through the rayon and ice silk textures. These features combine to provide you with the maximum possible comfort.
• The pillow is 1PC and 46cm x 66cm, providing you with enough space to comfortably rest your head.
Due to the volume of orders during this holiday season, please allow additional 5 business days for delivery.
Our warehouse will be closed between 24 December 2024 and 3 January 2025. Please allow additional days for delivery for orders placed during this period.
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Warranty Policy
All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.
Product Return
Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.
Order Changes and Cancellations
Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.
Rejected Orders
If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.
Return Authorisation
In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.