Sony WH-1000XM5 Wireless Noise Cancelling Headphones Silver

With industry-leading noise cancellation, the Sony WH-1000XM5 Wireless Noise Cancelling Headphones Silver lets you experience exceptional audio quality and excellent wearing comfort. Designed with a specially designed 30mm driver unit, an HD Noise Cancelling Processor, multi-noise sensor technology and all-day power, these headphones make a great accessory for your everyday commute or adventures.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Industry-leading noise cancellation: The Auto NC Optimiser automatically optimises noise cancelling based on your wearing conditions and environment, keeping out sounds such as aeroplane noise and people's voices
• Specially designed 30mm driver unit: The specially designed 30mm driver unit features a soft edge that enhances noise cancelling, especially in low-frequency ranges, to let you enjoy music without ambient noise
• Multi-noise sensor technology: With four microphones on each earcup, ambient sound is captured more accurately for a dramatic reduction in high-frequency noise
• Ultra-clear, noise-free calls: With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations
• All-day comfort: Finished beautifully in a newly developed soft-fit leather that fits snugly around the head with less pressure on the ears while keeping out external noise
• Power for all day long: With a huge 30 hours of battery life, you'll have enough power for long trips and if you need to top up in a hurry, you can get 3 hours' worth of charge in just 3 minutes
• Everything at your fingertips: Intuitive touch control settings let you switch from Noise Cancelling to Ambient Sound with a push of a button or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more
• Comes with a collapsible case: Carry and protect your headphones effortlessly in the soft matching case that can be made 40% thinner when the headphones are taken out

Detailed Specifications

• Colour: Silver
• Dimensions: 22 x 0.70cm
• Weight: Approx. 250g
• Type: Over-Ear Wireless
• Battery Life: Up to 30 Hours (Noise Cancelling On) or 40 Hours (Noise Cancelling Off)
• Bluetooth: v5.2
• Frequency Response: 4Hz - 40 000Hz
• Volume Control: Touch Sensor
• Cord Length: Approx. 1.2m

Package Contents

• 1 x WH-1000XM5 Headphones
• 1 x Carrying Case
• 1 x Headphone Cable
• 1 x USB Charging Cable

DIRECT IMPORT: This genuine product is an international version and is covered by MyDeal's 12 Month Warranty

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.