Ostrichpillow Eye Mask - Midnight Grey
Block out the outside world and get the sleep you need with the comfortable, ergonomic design of Ostrichpillow's super-effective Eye Mask. Made to adapt to the shape of your face, the 6 layers of high-quality materials deliver complete darkness, while also offering a gentle, breathable design that keeps the pressure off your eyes.
100% blackout experience
Eye Mask is the first truly 3D ergonomic eye mask. Its design adapts to the three-dimensional features of the face. It fits perfectly on all head sizes and face types, providing a 100% blackout experience in total comfort.
6 layers for total comfort
Eye Mask is made with 6 different layers of high-quality materials that ensure maximum comfort and functionality, making it the perfect eye mask for sleeping. A balanced combination of thickness, density and softness creates a pleasant, skin-friendly and breathable experience. And Eye Mask is 100% machine washable, so it feels like new night after night.
No eye pressure
Eye Mask's ergonomic design creates a cavity that allows you to open your eyes while wearing it. Experience total darkness without any pressure on your eyelids.
Perfect fit
We are all different, and so are our faces. That's why OstrichPillow have designed Eye Mask with all face types and head sizes in mind, so it fits you perfectly no matter what.
Product Details:
Brand: Ostrichpillow
Colour: Midnight Grey
Material: Viscose, PU foams
Length: 30 cm
Width: 8.5 cm
Depth: 3 cm
Weight: 0.030 kg
Orders are dispatched via Australia Post or Aramex from our Melbourne warehouse within 24-48 hours on business days.
Delivery times vary from 2 to 10 business days, depending on your delivery location from our Melbourne warehouse.
We want you to be happy with your purchase - you can even return products if you just change your mind, but please make sure you follow our returns process correctly to ensure everything goes smoothly.
You must contact us prior to sending back any products, so we can issue a Return Authorisation Number (RAN).
Simply contact us via Messaging System.
Please include the following information:
Your order number
Details of product/s to be returned
Reason for return
Special Exceptions to Protect Customers (Personal Items):
*No Change of Mind Exchange or Refund on Personal Items & Food Items
Please choose carefully as we do not offer exchange or refund on personal or food items unless the item is faulty, significantly different from what was shown to you, not doing what it is supposed to do, in breach of manufacturer's warranties or consumer guarantees or where otherwise required by law.
We do not accept returns on these highly personal items or food items to protect our customers : We enforce this to guarantee you are purchasing an unused/unsoiled/perfect-condition items.
Personal items include, but are not limited to:
pillows
eye masks
face masks / gaiters
sleeping bags
sleeping mats
sleeping liners
water bottles / mugs
hair appliances
manicure sets
ear plugs
earbuds / headphones
Food items
Returns at our expense:
(we pay the return shipping costs)
We will gladly replace, refund or credit any product, at our expense, under the following circumstances:
You received the product damaged or faulty (All claims to return an item damaged in transit must be made on soon as you receive your product.)
We sent you the wrong product
We haven't met our fair trading requirements as governed by Australian law.
Shipping returned products:
If you received a product by Australia Post, our customer service team will email you a RAN which you must affix on the package.
Post the package back to us using Australia Post Registered Post to avoid any possibility of a return item being lost. Once we receive the parcel we will refund your shipping costs.
Returns at your expense:
(You pay the return shipping costs and a restocking/admin fee up to a maximum of 20% of the item value may apply to recover our initial shipping costs)
We accept returns even if:
You've changed your mind about the product
You made an incorrect choice
You failed to verify and accurately provide information when placing an order
All claims to return a product for the reasons above must be made within 30 days of receiving your product. Should you contact us outside the 30 day period, customer service will consider each claim its merits.
Items returned under these conditions must be in 100% resaleable condition - goods which have been used or are in less than perfect condition are not able to be returned.
Shipping your product return:
As you are shipping the goods back at your expense you can choose your method of delivery (Australia Post or courier). Please ensure you use Registered Post to avoid any possibility of a return item being lost.