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Dispatch Time: All orders placed with TopBanana are processed promptly. We strive to dispatch your order within one business day of receiving it. Our team works diligently to ensure your products are on their way to you as quickly as possible.
Courier Network: We take pride in offering the fastest delivery service through our extensive network of couriers across Australia. Our trusted partners are carefully chosen to guarantee the reliability and speed of your deliveries.
Delivery Timeframe: The actual delivery timeframe may vary based on your location and the courier's delivery schedule. However, in most cases, you can expect to receive your order within a few business days from the date of dispatch. For more accurate delivery estimates, please refer to the tracking information provided once your order has been dispatched.
Return Policy: We understand that circumstances may arise where you need to return a product. Our return policy allows you to return eligible items within seven (7) days from the date of purchase.
Eligibility for Return: To be eligible for a return, the item must meet the following criteria:
The item must be in its original packaging.
The packaging must be unopened and sealed.
All accessories, manuals, and any other included items must be returned in their original condition.
The product must not show any signs of use, wear, or damage.