Hotel Quality Pillows Ultra Soft Home Bed Pillow Medium Film Twin Pack

Indulge in the luxurious comfort of our Home Bed Pillows, crafted to provide the ultimate sleep experience. With a quilted cotton blend shell, these pillows offer a breathable and hypoallergenic solution for a peaceful night's rest. The soft microbibre fiber filling ensures both support and coziness.

Designed to create a stable and cozy environment, these pillows promote high-quality rest by aligning your body naturally and facilitating fast, deep sleep. Suitable for all standard bed sizes, this twin pack of premium bedding pillows enhances any bedroom decor.

Key Features:

• Brand: Randy & Travis Machinery
• Cover: Fleece polyester
• Filling: Feather Velvet
• Hotel quality: Exudes a luxurious look and feel
• Machine Washable

Package Includes:

• 2x Hotel Quality Pillows (vacuum-sealed packaging)

*Kindly Note: As the pillows are vacuum-packed, they will regain their full fluffiness and softness through tapping and shaking shortly after being unpacked.

• Due to the volume of orders during this holiday season, please allow additional 5 business days for delivery.

• Our warehouse will be closed between 24 December 2024 and 3 January 2025. Please allow additional days for delivery for orders placed during this period.

• NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout).

• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.

Warranty Policy

All products from Serrano Australia come with a 12-month warranty. Please provide sufficient photo/s and a detailed description of the issue to make a warranty claim.

Product Return

Brand New Unopened Original condition items can be returned within 14 days for a product price refund. Return cost is at the customers expense.
With all products supplied by Serrano Australia Pty Ltd, manufacturer warranties and existing statutory conditions apply, and are not superseded or overwritten by these Terms and Conditions.

Order Changes and Cancellations

Serrano Australia Pty Ltd strongly urges you to please choose carefully and only place your order when you are completely ready. Once an order has been put through, Serrano Australia Pty Ltd will charge a fee of $15 per change or amendment to the order (including address changes and product colour changes) or for the cancellation of the order under all circumstances.

Rejected Orders

If an order is rejected by you, and you would like to cancel the order, a refund will be made for the order total not including postage. Serrano Australia Pty Ltd will charge you a $30 restocking fee as well as the postage fee to have the item returned. The postage fee charged will be equal to the original postage amount.

Return Authorisation

In all cases of product returns, a Return Authorisation or "RA" number must accompany the returned product. Customer Service will issue a RA number to you after determining that a product is returnable. Returned products cannot be accepted or processed without an RA number. Returned products should be physically delivered back to Serrano Australia Pty Ltd within 30 days of your receipt of the RA number. Returned products packages must include the original packaging (if possible)and all accompanying user manuals and documentation, and any included accessories and/or parts. If after examining the returned product and the unit is found not to be faulty, the customer may be liable for the payment of a $30 fee for handling charges and administration fees.