Shark Stratos Cordless Pet Pro Vacuum with Clean Sense IQ

Treat yourself to the perfect cleaning companion with the Shark Stratos Cordless Pet Pro Vacuum with Clean Sense IQ. Designed with advanced technology you can trust, it can detect dirt that is invisible to the naked eye and automatically boosts power when needed, resulting in 50% better dirt pickup. With powerful suction, it is perfect for cleaning pesky pet hair, while the Odour Neutraliser Technology helps with preventing bad odours from developing inside the vacuum.

We have recently updated our Change of Mind policy, please refer to the Warranty & Returns section for details.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Featuring Odour neutraliser technology, odours are prevented from developing inside the vacuum to ensure a fresher-smelling home
• Hypervelocity Plus delivers the most suction power, making this vacuum efficient in cleaning different surfaces
• The self-cleaning brush roll feature ensures that the vacuum's brush roll stays clean and free of hair wraps for optimal performance
• Multiflex wand makes it easy to reach and clean hard-to-reach places
• LED smart display screen allows users to monitor the vacuum's performance and battery life
• HEPA filtration and Anti-Allergen Complete Seal Technology ensure that the vacuum captures 99.9% of dust and allergens, making it ideal for allergy sufferers
• The battery delivers up to 60 minutes of runtime and is removable so you can charge it anywhere in your home
• Shark's unique DuoClean floorhead features two motorised brush rolls, removing large debris, small particles and stuck-on dust from hard floors and carpets
• A large dust cup gives you longer cleaning sessions with fewer interruptions
• Bright LED headlights on the floorhead help to illuminate hidden dust and pet hair pileups under furniture
• Great for surfaces, stairs, pet hair, curtains, debris and underneath furniture

Detailed Specifications

• Colour: Brass
• Weight: 4kg
• Dust Cup Capacity: 0.68L
• Power: 309W
• Model Number: IZ400
• Warranty: 2 Years Supplier Warranty (included)

Package Contents

• 1 x IZ400 Shark Stratos Cordless Pet Pro Vacuum With Clean Sense IQ
• 1 x 20cm Crevice Tool
• 1 x Motorised Pet Tool
• 1 x Multi-Surface Tool
• 1 x Li-ion Battery
• 1 x Li-ion Charger
• 1 x Odour Neutraliser Technology Dial
• 1 x Fragrance Puk

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.