STM Dux Shell for Microsoft Surface Pro 9 Case Black
The Dux Shell is a sleek and rugged case designed to fit and protect the Surface Pro 9, complement the Type Cover and Surface Pen or Classroom Pen 2. Our unique, transparent back panel allows the pristine beauty of your device to shine through. Slim and lightweight, yet super protective, the Dux Shell has been tested to meet or exceed U.S. Department of Defense 810H drop tests standards.
So, we make it a point to go above and beyond-even in the way we test our products. Military standards for drop testing require that a product like Dux be able to maintain all operating functions after plummeting 26 times for a height of 4 feet. We subjected Dux to our own extreme testing at 6.6 feet. It passed. And that calls for the best drop of all…a mic drop.
Everyone has their own particular preference for what constitutes the ideal viewing incline when using their Surface. So, we went beyond the typical choice or two to give you the opportunity to find your perfect positioning. Our Infinity Stand is designed to accommodate nearly unlimited viewing angles in all modes (laptop, studio, and tablet). So, you can be a digital Goldilocks and choose the perspective that's “just right” for you.
We use completely transparent materials for our back panel that allow you to customize your device with personal images, scan a tagging barcode, or simply let the beauty of your device shine through. But there's one more thing we want to make perfectly clear: this stylish case still provides the maximum level of protection for your digital gear.
STM Goods is an official Microsoft partner, working together to bring you high performing Microsoft Surface accessories manufactured to the precise requirements of Microsoft Surface products. During development, our products are run through a rigorous testing process to ensure the exactness and reliability Microsoft Surface customers expect and demand from their technology accessories.
Surface Pro Not Included
Features
- Optional Pen Loop - If you're using a Surface Pen or Classroom Pen 2, attach the Pen Loop using the instructions provided
- Type Cover Compatibility - Works with all Type Cover available for this device
- Design complements device - crafted to deliver unobstructed access to all ports and buttons, and provide seamless Type Cover compatibility
- Ventilated design - allows the Surface Pro 9 to stay cool
- Simple installation - strong and flexible bumper makes it easy to insert and remove your Surface Pro 9
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us