Discover heightened sensory and emotional experiences through revolutionary PlayStation VR2 Sense™ technology with intuitive controls and 4K HDR visuals in the next generation of genre-defining games.
CUTTING-EDGE PERFORMANCE
Enjoy stunningly vibrant 4K HDR visuals4 in compatible games, a vast 110º field of view and state-of-the-art graphical rendering, all made possible by the power of PS5™.
HEIGHTENED SENSORY AND EMOTIONAL EXPERIENCES
Experience revolutionary PlayStation VR2 Sense™ technology with eye tracking, headset feedback and 3D Audio, which combines with the new intuitive controllers to create deeply realistic sensations and emotions in compatible games.
QUICK SETUP
Jump straight into the action with a quick and simple one-cable connection to your PS5 console.
THRILLING NEW WORLDS
Surround yourself in the next generation of genre-defining virtual reality games as you connect to new worlds in uniquely immersive ways.
Have your order delivered to you within 5-14 business days. Our standard home delivery for most items* starts with a flat rate of $9 in metro areas, $12 in regional areas and $15 in remote areas.
Estimated Delivery Time Frames:
Metro 5-9 business days
Regional 8-13 business days
Remote 10-14 business days
*Fragile and/or bulky items incur additional costs.
Once your order has been shipped, you will receive a confirmation email providing you with a tracking number and link to our delivery partner. Please note that our carrier companies’ delivery policies also apply and that some orders cannot be shipped to selected areas.
90 Day Change of Mind Returns Policy
Subject to the exclusions described below, BIG W gives you 90 days to return a product that you’ve changed your mind on. This policy is in addition to your rights under the Australian Consumer Law, which are described in our Faulty Goods Returns Policy.
Returns within 90 days
BIG W will happily give you a refund or exchange within 90 days of purchase, provided you have proof of purchase and the product:
is not an Excluded Product described in the list below;
is still in its original and saleable condition and packaging, with all accessories included; and
has not been worn or used and, if a perishable product, is not expired.
Eligible returns can be processed at any BIG W store, including online orders. Refunds will only be made using the original payment method stated on your proof of purchase. Please note that delivery fees paid for online orders are non-refundable for change of mind returns.
Excluded Products
Products excluded from BIG W’s 90 day Change of Mind Returns Policy (“Excluded Products”) include:
Cosmetics (if the hygiene seal is broken);
Beauty products;
Fragrances;
Hosiery;
Underwear (excluding bras);
Swimwear;
Pierced jewellery;
Printer cartridges;
Personalised printed material;
Bedding and accessories (where the seal and/or packaging is opened);
Tents (where the bag has been opened or components have been used);
Trampolines and furniture (where the product has been opened or components have been used or assembled);
Gift cards, phone recharge or third party gift cards; and
Food items;
Any item that is personalised, digital downloads, pre-paid card, voucher;
Clearance items
Returns of faulty products
If the problem is major, you are entitled to a replacement, repair or refund. Examples of major failure are when the product:
has a problem that would have stopped you buying it had you known about it;
is unsafe;
is significantly different from the description of the product; or
doesn’t do what we said it would do,
but does not include damage caused by misuse or returns simply due to change of mind.
If the problem is not major, we may choose to give you a free repair instead of a replacement or refund if this is possible.
If we cannot repair the product within a reasonable time, you can choose a refund or replacement. We reserve the right to refuse to provide a refund, repair or replacement if the problem has, for instance, arisen because the product was misused by the customer.
Proof of purchase
Returns must be accompanied by a receipt or other itemised, verifiable proof of purchase such as a Everyday Rewards statement. In certain circumstances, you may be required to provide further information such as photo identification for loss prevention or legislative requirements. Information collected in this manner will be stored securely in accordance with BIG W’s Privacy Policy. BIG W retains the right to refuse a refund for unverified purchases.
Remember to backup your data
If you need to return a product that contains user-generated data (such as cameras, mobile phones or storage drives), please remember to backup any data in an alternative location as the repair or replacement may result in loss of data.
Manufacturer’s warranties
Some products come with an additional manufacturer’s warranty as indicated in the documentation provided with the relevant products. Should you wish to make any claim under a manufacturer’s warranty, you can do so directly with the relevant manufacturer. However, our friendly customer service team can also assist you with any enquiry of this nature.
Returning products to BIG W
If your purchase was made at a BIG W store, please approach the customer courtesy desk at your local BIG W store to process your product return or exchange. To find your nearest BIG W store, click here.
Products that you have purchased can be returned either:
By Post 1. Place the product/s in the packaging and affix Returns Label
2.Take it to your local Post Offce to be returned (fees will apply) In Store Return the product/s to any one of our BIG W stores
Damaged or incorrect product delivered
If your order is damaged in transit or we have shipped the incorrect product, please contact us straight away with your order number and further details about the issue and we will investigate this for you.
Customer Care
We are committed to providing the best customer satisfaction and customer care. Please contact us should you have any queries regarding your rights under Australian Consumer Law.
Product Features:
- 4K HDR DISPLAY Feast your eyes on vibrant, super-sharp 4K High Dynamic Range visuals4 that bring breathtaking virtual reality environments into clear focus. Revel in imagery of superior quality as two 2000 x 2040 OLED displays deliver over four times the resolution generated by the original PlayStation VR headset for a comfortably smooth visual experience at up to 120fps.
- INSIDE-OUT TRACKING Play with freedom and experience different VR play styles, as PlayStation VR2 tracks you and your controllers through four cameras embedded in the headset. Your movements and what you look at is reflected in-game, without the need for an external camera.
- EYE TRACKING Discover rich emotional experiences as you interact with the game world and other players. Eye tracking cameras detect when your eyes are open and track their movements and the emotions they convey - which can be reflected through in-game situations.1 When combined with your headset and controllers' positions and actions, this allows you to fully express yourself and communicate with others in online multiplayer2 in exciting new ways. Eye tracking also follows your line of sight when aiming or looking around, and advanced foveated rendering techniques improve the visual experience by adjusting resolutions to pinpoint and enhance whatever you're focusing on.
- HEADSET FEEDBACK Feel subtle, responsive headset vibrations at key moments during gameplay. Created by a single built-in motor, these vibrations add an intelligent tactile element to the sensory immersion experienced as you play. Detect your character's elevated pulse during tense moments, the whoosh of objects passing close to your head, or the thrust of your vehicle as you speed forward.
- HAPTIC FEEDBACK Feel realistic, detailed responses to your in-game actions with haptic feedback. From subtle, precise vibrations to intense pulsations, different sensations in the game world can be delivered to your hands. Sense how it feels to fire or strike with different weapons
- ADAPTIVE TRIGGERS Experience varying levels of force and tension as you interact with your in-game gear and environments.1 From pulling back an increasingly tight bowstring, to crushing objects with your hands or feeling a weapon jam in the heat of combat, adaptive triggers physically connect you to your on-screen actions for a deep sense of immersion.
- ANALOG STICKS AND BUTTONS Access extra input and interaction options with traditional analog sticks and action buttons.1 The Triangle, Square, Cross and Circle buttons are split across the two controllers, along with an Options button and a Create button. As well as the adaptive triggers, both controllers also feature a 'grip' button to grab in-game objects.
- TEMPEST 3D AUDIOTECH Pinpoint where noises are coming from to experience enhanced, realistic soundscapes, as the audio dynamically adapts to your position and head movements.1 Sense a character's presence as they whisper in your ear, locate friends and enemies by their gunfire or footfall, and experience the creeping dread of a threat approaching from any direction.
- OPTIMIZED OPTICS Enjoy comfortable play sessions through a vast 110º field of view and a light, well-balanced Fresnel lens. The lens adjustment dial allows you to customize spacing between lenses to match your eye position for an optimal onscreen image.
- SINGLE CABLE CONNECTION Jump straight into new virtual worlds with a simple one-cable connection to the PlayStation 5 console's front USB port. PlayStation VR2 is quick and easy to set up - just plug, play and enjoy.
- PLAY AREA Set your play area to enjoy the best gaming experience possible. Enjoy freedom of movement with Roomscale1- or play while seated or standing, depending on your room size and the VR play style the game supports. To play Roomscale compatible games and experiences, a minimum 2 metres by 2 metres available space is required.
- PLAYSTATION VR2 SENSE™ CONTROLLER ORB DESIGN Enjoy freedom of movement for an easy, realistic and natural gaming experience through a well-balanced and ergonomic design that allows you to totally focus on comfortably exploring the world you're in.
- PLAYSTATION VR2 SENSE™ CONTROLLER FINGER TOUCH DETECTION Motion and interact with items and environments naturally and intuitively with finger touch detection.1 Even when you're not actively pressing a button, finger touch detection knows how your hand is positioned, so the PlayStation VR2 Sense controller can accurately replicate your hand movements and let you reach out and touch the in-game world. Communicate using hand signals, perform dexterous tasks with your fingers and interact with in-game objects and equipment around you.
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