Joseph & Joseph Elevate 30.5cm Stainless Steel Tongs Kitchen Utensil Grey/Green

Joseph & Joseph Elevate 30.5cm Stainless Steel Tongs - Grey/Green

The Elevate™ range of kitchen tools is designed to improve hygiene and reduce mess. Each tool has an innovative weighted handle with an integrated tool rest, ensuring that the head is always raised off the work surface, when placed down. These Elevate™ tongs are made from Stainless Steel with silicone tips and are gently spring-loaded. They can be locked and unlocked easily using the catch in the handle. The silicone tips are ideal for use with non-stick cookware and are heat resistant up to 270°C/520°F.

Elevate™ technology designed to improve hygiene and reduce mess
Weighted handles and integrated tool rest prevents tips from touching the work surface when placed down
Silicone tips heat-resistant up to 270 °C/520 °F
Lockable handles for space-saving storage
Perfect for use with non-stick cookware
Material: Head: Silicone, Handles: Steel, Button: Nylon
Care Instructions: Dishwasher safe. Caution: Do not leave utensils in cookware whilst cooking. To prevent staining, avoid using with strong colourants such as turmeric. Suitable for non-stick cookware

Includes:
1 x pair of tongs

• Please allow 2-8 business days for delivery.

• We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.

WARRANTY POLICY

All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.

RETURNS POLICY

If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.

Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.

If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.

Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product, 

Change of Mind Returns

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.     

We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:

1. returned within 30 days off order;
2. not used or worn (with original tags and/or packaging);
3. in a resalable condition; and not damaged in any way.

We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.

Defective Goods

All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.

Standard Consumer Warranty