Giorno Felice IH Wok Pan 28cm Ceramic Non-Stick Stir Frypan Induction

Giorno Felice IH Wok Pan 28cm Ceramic Non-Stick Stir Frypan Induction - Beige

Giorno Felice IH 28cm non-stick Wok Pan harnesses Korean technology, featuring an innovative oil-road pattern layer that ensures even oil distribution, reducing the need for excess. Moreover, it adds a vibrant splash of trendy color to your kitchen.

It is proudly crafted in South Korea, demonstrating its versatility by working flawlessly with all types of stoves, allowing you to prepare a diverse range of dishes. With its 9.6cm height, you can conquer stir-fry and simmering hot stews.

Cleaning up is a breeze, thanks to the non-stick ceramic coating and the clever oil-road design, which simplifies the process and promotes healthier cooking.

What's more, the handle guarantees comfort and ease during your culinary adventures.

USER'S GUIDE:
Start from low or medium heat
Do not recommend using sharp kitchen tools made with stainless steel
Do not recommend cooking sticky honey, caramelized sugar
Do not recommend an empty wok pan on the heat resource
Use oil when cooking
Recommend utensils: nylon, wood, silicone

Warranty:
Included when the connection studs are separated from the body or when the handle is partially broken due to manufacturing defects, a compatible product handle/stud will be given for fixing if the original part is unavailable.

Exclusion:
The warranty does not apply to the coating.
Negligence/ firepower misuse.

Product Features:

• Non-stick performance
• Multi-coating technology
• Ceramic coating
• Oil-road pattern top requires less oil usage
• Fast thermal conductivity
• Dishwasher safe
• Comfortable grip; unhot handle
• Easy to hang
• Available for electric and Induction cooking
• Available for most heat sources: gas, halogen, ceramic glass.

Product Included:

• 1 x Wok Pan

Product Specification:

Brand: Giorno Felice
Item Type: Wok Pan
Country: South Korea
Inner Diameter: 28cm
Height: 9.6cm
Handle Length: 18cm
Coating: Non-stick ceramic
Material: Aluminium
Overall Dimensions (L x W x H): 47cm x 29cm x 9.6cm
Shape: Round

• Please allow 7-10 business days for delivery

• NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

🎄 Holiday Notice 🎄

Our customer service will be closed from 25th to 29th December for the festive season.

If you're shopping for the Christmas gift, please place your order by 10th December to ensure it arrives on time.

Thank you for your support, and we wish you a joyful holiday season! 🎁✨

WARRANTY:

We aim to sell great products with warranty support where possible. All Princess Trade items come with a 12 month warranty support unless otherwise stated on the product descriptions.

By purchasing from us, you are agreeing to our refunds and returns policy. This refunds and returns policy may be updated anytime so please make sure you read this policy thoroughly before making your purchase.

Warranty is valid within Australia only. All product accessories and bonus accessories are not covered by the warranty. For example if you buy a Car Alarm System most parts are covered by the warranty but the battery in the remote controls are not as they are consumables

RETURNS & REFUNDS:

• DOA (Damaged on Arrival)

  • We will replace your item if it is found to be Dead on Arrival (DOA). Please contact us at your earliest conveninece.

  • Our Customer Service member will provisionally determine whether the Product is DOA.

  • Where a product is provisionally determined as DOA we will arrange to replace the product or return it for repairs if it can be fixed or a refund.

  • We hold the right to send parts where we deem that it is reasonably easy to fix the product by you.

  • This ensures that we can offer you a faster solution for a problem rather than sending the item back and forth.

• Faulty after 60 days from the date of dispatch (Normal Warranty Condition):

  • Under Normal Warranty Condition, we will repair or replace the product at our discretion with no charge for parts or labour.

  • Replacement of the product or a part does not extend nor restart the warranty period.

  • For assistance with warranty and returns please contact us

  • We will not accept the return of a product without the approval from our Customer Service Team.

  • Where possible, the product must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was delivered with the product.

• Change of Mind

  • Our goal is to make sure you are satisfied with our products. Therefore, we are happy to accept returns for change of mind if the product does not suit your needs (e.g. too big or bought the wrong item), within 7 days after receiving the item.

  • All returns for change of mind MUST be notified prior to being returned.

  • Moreover, the postage costs for returns are NOT covered and the original postage cost (if charged) are non-refundable.

  • All item MUST be returned in the original condition and packaging and MUST be in a condition that we can restock and resell it.

  • We reserve the right to require photographic or video evidence that the item is in its original condition prior to accepting the change of mind return.

  • We may charge a 15% restocking fee for returns from the item price.

• Return to Sender (RTS)

  • Return to Sender (RTS) is when we send the item to the customer but it returns back to us.

  • If the address you supplied to us is wrong and it returns back to us, we will be charging postage to send again as well as a RTS fee of $15. This fee is a flat rate RTS fee charged by our couriers in case of a return.

  • If the item is returned back to us due to non collection from the courier's depot, we will be charging postage to send again as well as 15% restocking fee for returns from the item price.

  • Australia Post and our other couriers will leave a calling card in case they miss you while delivering your parcel. However, the calling card can sometimes go missing. We will NOT be responsible for missing calling card so it is extremely important to check the email you registered with us for the tracking number and check the progress of your delivery.

  • If you decide to get a refund after your parcel returns back to us, we will be refunding the product price minus the RTS fee of $15 as well as 15% restocking fee for returns from the item price.

  • If the item is returned back to us, with the correct delivery address, due to our courier's mistake, we will be sending it back to you again without any redelivery fee or RTS fee.

• Refunds:

  • For refunds and returns, you are required to send us photos or videos as evidence of the fault. If you fail or refuse to do so will limit our support and we might not be able to process your warranty claim.

  • Refunds for change of mind are only accepted within 30 days after receiving the item.

  • No refunds offered if you have changed your mind about the goods if the item has already been used and without the original packaging.

  • No refunds are offered after 30 days.

  • Shipping costs are non-refundable.