The Action Sports trampoline ladder is safe, strong, light and easy to use. The ladder is constructed from high strength galvanised steel tube and features three wide non-slip plastic steps made of high UV resistant material.
Made from one piece of bent steel tube, the design makes it strong and robust, and adjusts to two heights that will fit most traditional designed trampolines.
The ladder hooks onto the main frame under the safety pads to allow for easier access to the trampoline. To be installed at entry to trampoline only.
designed to suit Action Sports trampolines size 10' to 16'.
For outdoor use only.
Unfortunately we cannot deliver to Post Office Boxes or Parcel Lockers. Products will usually be dispatched within 2 business days from the time of purchase. Delivery times vary by location, and regional and rural areas may take longer.
If the premise is unattended our delivery provider may leave a card at the address and you will need to pickup the delivery from the outlet noted or contact the delivery contractor to arrange redelivery. Delivery fees are based on delivery to the door of a Ground Floor. If the delivery is in a multi-story building the delivery company will not travel past the ground floor front door.
Deliveries will usually occur Mon-Fri (8am to 6pm) but could occur outside of these hours during peak periods, unfortunately we’re unable to provide a choice of delivery day or time.
Please refer to the Return Policy for information on faulty or damaged items and change-of-mind returns.
We pride ourselves on great customer service and want to make your shopping experience easy and efficient.
OUR RETURNS POLICY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Change of Mind Returns
The customer is responsible for the shipping cost to return the goods. We will accept a change of mind if:-
- the claim is lodged within 14 days of delivery.
- a proof of purchase can be shown.
- a Return Authorisation (RA#) is obtained from us in advance of goods being returned. Please do not organise the returns without notifying us first. We do not accept returns to be delivered in person to our warehouse.
- the goods are in their original packaging, unopened, of a current model, and otherwise as new and in a saleable condition.
Deliveries
Claims relating to product damage upon delivery should be notified to our customer service team as soon as possible.
In the case of your purchase being delivered damaged, our service centre representative:-
- May request photos of the damage.
- Will offer a replacement or refund.
- Will issue a Return Authorisation (RA#) for the damaged product to be collected and returned to us at our cost.
- Please contact our service centre, Our service centre representative will assist with providing a return authority number.
Faulty product
If you have received a product which is faulty:-
- Please contact our service centre, our service centre representative will assess the claim.
- If there is a minor fault, we can offer either a replacement spare part, replacement unit or other suitable remedy.
- If there is a major fault we can offer a replacement, repair or full refund
- If the product was damaged through abnormal use, no refund or repair can be offered.