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Please allow 1-2 business days for dispatch
Please allow a further 1-5 business days for delivery
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
1. Change of Mind Returns
You may return unused and unaltered items within 30 days of the original purchase date for a refund or exchange.
The product must be unused, in the same condition that you received it, and in its original packaging.
If the item has been used, altered, or is missing original packaging, it may not be eligible for a return or refund.
Please note:
Return postage costs for change of mind returns are at the customer’s expense.
Sale items are not eligible for refund unless they are faulty or not as described.
2. Faulty or Damaged Product Returns
We offer a remedy (replacement or refund) for any faulty or damaged products.
If you receive a product that is defective, damaged, or not as described, you are entitled to a remedy, which may include a replacement or refund, depending on the issue.
Return Process for Faulty or Damaged Products:
Please contact us immediately if your product is defective or damaged. We may request photographs or other proof of the issue.
We will assess the product and provide a solution
If the product has a manufacturing fault, we will cover return postage costs.