Pet Steps Portable Home Cat Dog Helper Climber Ramp Stairs
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Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 3-5 business days
Regional: 3-9 business days
No delivery to PO Box addresses or Parcel Lockers. If you are unavailable at the time of delivery re-delivery fees may apply.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
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Postage is paid by the customer
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The product must be returned in the original packaging, accessories included
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We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
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Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
Return process:
Please raise a ticket if you are not happy with the product received. Please make sure to provide relevant details of issue and also few photos / video to understand and help better to resolve issue.