Western Digital My Book Duo 20TB Desktop RAID External Hard Drive USB 3.1 Gen2 Black [WDBFBE0200JBK-AESN]

The My Book™ Duo drive has massive capacity for storing photos, videos, documents and music. RAID-0 mode provides super-fast performance with up to 360MB/s2 sequential read speeds (using the USB Type-C™ port). Switch to RAID-1 configuration for redundancy and to mirror data on the WD drives inside. A USB Type-C port with all cables included makes it universally compatible (supports USB 3.1 Gen 1/3.0/2.0). Two USB 3.0 Type-A hub ports deliver flexibility for additional accessories.

• Massive Capacity- The My Book™ Duo drive has up to 44TB1 capacity with a single cable. Free up valuable space on all your computers. Store and back up your photo, video and music collections, and important documents in one reliable place.
• RAID-0 Ready Out of the Box- Ready to perform at maximum speed and capacity in default mode, RAID-0. Reconfigure the drive to RAID-1 for redundancy (data mirroring), or use it as two independent drives (JBOD) with the included WD Drive Utilities™ software.
• RAID-Optimized WD Drives- The My Book™ Duo drive comes with RAID-optimized WD drives inside to deliver high-speed, quality storage to rely on. RAID-optimized firmware is perfect for two-disk array systems with auto management of drive operations to help ensure read/write cycle data integrity.
• USB 3.1 Ready, Plus USB 3.0 Hub Ports- Compatible with USB 3.1 and USB 3.0/2.0, the My Book™ Duo drive works to deliver high-speed connectivity no matter the interface. Includes both USB Type-C™ to Type-C and Type-C to Type-A cables.
• The My Book™ Duo drive can serve as a quasi-docking station with 2x USB 3.0 Type-A hub ports for accessories, including additional storage, keyboard, and mouse, card readers, USBs, or phone sync and charge.
• 256-Bit AES Hardware Encryption and Password Protection- The My Book™ Duo drive comes with 256-bit AES Hardware Encryption with WD Security™ software built in to help keep private content secure. Set a personalized password to activate hardware encryption and data protection.
• Windows® 10+, downloadable NTFS driver to read/write on macOS 11+

• Features :
  • Massive capacity storage with auto and system backup
  • RAID-0 ready out of the box
  • 256-bit AES hardware encryption and password protection
• Capacity :20TB
• Connector :
  • USB-A
  • USB-C
  • Power Supply
• Compatibility :

  Windows® 10+, downloadable NTFS driver to read/write on macOS 11+

• Interface :USB 3.2 Gen 1
• In The Box :
  • My Book Duo Desktop RAID storage
  • Software³for device management and backup with password protection
  • SuperSpeed USB-C™ to USB-C cable (5Gbps)
  • SuperSpeed USB-C™ to USB-A cable (5Gbps)
  • AC adapter
  • Disk replacement tool
  • Quick install guide
• Warranty :3-Year Limited Warranty
• Dimensions (L x W x H) :160mm x 100mm x 180mm
• Weight :2.38kgs
• Operating Temperature :5°C to 35°C
• Non-Operating Temperature :-20°C to 65°C
• Certifications :FCC-ICES-CE, BIS, EAC, BSMI, KC, LoA, UKCA

Shipping Policy: Please note: We generally do not ship to PO BOX or Parcel locker. Please concoct us for special arrangement before you place an order for these addresses. All items will be shipped to buyer's address. If you are in a Suburb/Town, please put the Suburb/Town name on the City line directly. Please double-check your shipping address when you make the payment. Buyer is responsible for any extra postage cost caused by incorrect shipping address. All items will be shipped within 24-72 business hours upon receipt of payment. In most cases, delivery takes around 1-7 business days, it's highly depended on the efficiency of the shipping carrier. Estimated delivery date is calculated by carrier's system, delivery times may vary, especially during peak periods.

Address Changes: If you enter the incorrect name or shipping details and the item is returned to us, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer. This fee is typically anticipated to be $10.50 for RTS + stander postage for re-shipment, regardless of Sale value

30 DAY MONEY BACK RETURN POLICY

If you are unhappy with your item for whatever reason, simply return it to us for a replacement, or refund.

The item must be returned in its original packaging/condition for change of mind purchases, please note a 20% deduction fee applies to any change of mind returns, minimum $10. The buyer is liable for the return postage. This also applies to orders cancelled when the item has already been dispatched from our warehouse.

Please note we only accept change of mind returns if it is returned in a saleable condition with original packaging. By saleable condition we mean that the item hasn’t been opened with factory sealed, is still in its original packaging and all manuals, packaging and accessories are included. If the item is missing the original packaging, or in the original packaging but damaged, or unsaleable condition, then unfortunately we won't accept this return. All items we sell come with a unique serial number. The serial number of the returned item must match the item we sell.

DOA Warranty Claims Policy
For items Dead on Arrival (DOA), Damaged in Transit, Faulty, or Delivered Incorrectly, please immediately contact our Customer Service team. We will assist you in resolving any concerns by possibly having the product returned in suitable packaging (preferably its original packaging).

Please Note:
A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Claims Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. ALL of our products are supported by a minimum 12 month return to base warranty. This warranty covers all manufacturer faults with the product. Please contact the product's manufacturer for troubleshooting first and more details about warranty terms.

Please note:
The customer will be responsible for any return postage costs.
The processing time is generally 2-4 weeks from when we receive the faulty unit.
The Warranty claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval.
The customer should provide their invoice number and item's serial number when contacting us.