Original UGG Australia Chocolate Hats & Ear Muffs
- Genuine Sheepskin
- Keep your ears warm and comfortable with sheepskin interior and suede leather exterior
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-5 business days
Return Policy
We offer a 30-day return policy, which means you have 30 days from the date of receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
Items must be in the same condition as received – unworn, unused, with tags, and in original packaging.
You’ll need to provide the receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us.
If the return is due to a change of mind, you will need to cover the return shipping cost.
If the item is damaged or incorrect, we will provide you with a prepaid return label.
For any return questions, feel free to reach out to us at any time.
Damaged or Incorrect Items
Please inspect your order upon arrival. If an item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Exchanges
To exchange an item, the fastest way is to:
Return the original item.
Once your return is accepted, place a new order for the desired item.
Refunds
Once we’ve received and inspected your return, we’ll notify you of the approval status.
If approved, a refund will be issued to your original payment method within 2 business days. Please note it may take additional time for your bank or credit card company to process and post the refund.
If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us.