Delivery varies by location and items.
Letter items may take longer.
Dispatch time frame: 2 business days
Metro: 3-10 business days
Regional: 7-10 business days
Some bulky items cannot be delivered to a PO box or a Parcel Locker. We may ask you to change to a residential or a business address if this situation arises.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
- Postage is paid by the customer
- The product must be returned in the original packaging, accessories included
- We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
- Fees may apply
Warranty Claims:
Most of our products are supported by a 12-month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via to raise a warranty claim.