Brand New 100% Australian Stock
Introducing the SMARTEasy Q50 Smartphone, specially crafted for seniors seeking simplicity and reliability. Boasting a 5.5-inch crystal-clear display alongside prominent icons and generously sized buttons, navigating the SmartEasy Q50 feels effortless. This smartphone seamlessly integrates with all Australian 4G mobile networks, ensuring connectivity wherever you go.
The Ultimate Companion
Tailored to meet the needs of seniors, the SmartTalk Q50 serves as the ultimate companion with its compatibility across all Australian 4G mobile networks and integrated SOS Emergency feature.
Simplified User Experience
Experience simplicity like never before with the SmartTalk Q50's intuitive design. Featuring a spacious 5.5” crystal-clear display, oversized icons, and easy-to-press buttons, navigating through tasks becomes a breeze. Additionally, the inclusion of a charging cradle enhances convenience, making everyday usage effortless.
Inspired Design
Crafted with elegance in mind, the SmartTalk Q50 boasts a sleek profile complemented by curved edges and fluid lines. Its ergonomic design ensures a comfortable grip, while the strategically placed SOS button provides peace of mind with instant access to emergency assistance.
5.5” IPS Display
Enjoy enhanced visual clarity with the SmartTalk Q50's vibrant 5.5” IPS display. Whether scanning QR codes, engaging in video calls, or accessing your favorite Google applications, every interaction is optimized for ease and convenience.
SOS Emergency Button
Designed to prioritize safety, the SmartTalk Q50 is equipped with a hearing aid-compatible feature and a dedicated SOS button. This button triggers a sequence of calls, messages, and location alerts, customizable to the user's preferences.
| Brand | IQU |
|---|---|
| Product Type | Mobile Phones |
| MPN | IQU-SMARTEASY Q50 |
| Operating System | Android 12 |
| Wireless | Wi-Fi & Bluetooth |
| Primary Camera | 8MP |
| Secondary Camera | 5MP |
| Battery Capacity | 2,400 mAh |
| Screen Size | 5.5" |
| Resolution (Pixels) | 480 x 960 |
| Network | 4G |
| SIM Card Type | Micro SIM |
| Cable Type | Type-C |
| RAM | 2GB |
| Storage | 16GB |
| MicroSD Slot | Yes. Up to 64GB via Micro SD Card |
| Lock Status | Factory Unlocked |
| Warranty | 1 Year |
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-9 business days
Returns Policy
Our Commitment to Satisfaction
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind Policy
You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.