Gigwi Jumball Tennis Ball Rose Blue

The Gigwi Jumball Tennis Ball Rose Blue is a unique rubber ball dog toy that can be used to add extra fun and excitement to games of fetch. It provides hours of stimulating outdoor play by allowing your dog to chase and hunt the ball and return it you thanks to two small rubber handles which your dog can easily carry in his mouth. The key features of the Gigwi Jumball Tennis Ball Rose Blue are:

• Easy-to-carry handles to allow your dog to fetch and bring the ball back to you.
• Fun tennis ball style design.
• Dimensions: 18 x 14 x 14cm.
• Made from non-toxic thermoplastic rubber with tennis ball style felt.
• Tough and durable to withstand your dog's bite and claws.
• Helps to keep your dog entertained by appealing to their natural chasing and hunting behaviours.
• Can be used to help encourage daily exercise and mental stimulation in your dog.
• Bright colours for easy spotting outside.

The Gigwi Jumball Tennis Ball Rose Blue is also available in the following alternative colours:

• Red/Blue
• Green/Purple

GiGwi was founded in 2010 in Hong Kong. It has had a very simple mission since the day of its establishment: to help people and their pets spend hours of fun together. Their commitment to pet needs requires a holistic approach to making toys. It begins by using research to understand what sort of materials combined together work best. It continues by bringing together people to develop new ideas, and it comes back round by measuring the outcomes of our products. Gigwi gathers exceptional teams of professionals from all over the world with various backgrounds, beliefs, and perspectives, but they all share one common dream: develop products for the better and make you and your pet satisfied. Their production process pursues the highest world standards and they always strive for improvement and aim to provide the best quality products. The GiGwi Team dream is to create products that transcend geography, customs and cultures. Looking for some new delicious dog treats to spoil your canine companion? Check out our range of !

• Please allow 2-10 business days for delivery
• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

1. Change of Mind Returns

If you change your mind about your purchase, you must notify us within 14 days of receiving the item.

If the item has already been shipped, you can return it at your own cost, and we will process a refund, minus a 15% restocking fee, provided the item meets the following conditions:

• The product is unopened, unused, and in its original packaging.
• The item is in re-saleable condition.

Hygiene and Safety Restrictions: For health, hygiene, and safety reasons, the following items cannot be returned for change of mind once opened or used:

• Pet bedding, blankets, and soft furnishings
• Grooming tools and personal care items (e.g., shampoos, dental care products)
• Food and treats (including edible products)
• Collars, leashes, toys, and feeding bowls that have come in direct contact with pets

We highly recommend reviewing our product descriptions and size guides to ensure you are purchasing the correct item for your pet, as incorrect sizing will not be accepted for return if the item has been opened or used.

2. Damaged or Faulty Goods

If your item arrives damaged or faulty, please contact us immediately to arrange a return. You may be required to provide photos of the damage for assessment.

In the event of a damaged or faulty item, we will offer one of the following remedies, in line with Australian Consumer Law:

• Replacement of the item (subject to availability)
• Full refund to your original payment method

We will cover any shipping costs associated with the return of damaged or faulty goods. Do not return the item without first contacting us, as we cannot refund shipping costs if the return was unarranged.

3. Exclusions for Returns

Please note that we will not provide refunds or replacements in the following circumstances:

• Normal wear and tear or damage due to misuse
• Failure to follow manufacturer’s instructions
• Products that are not fit for purpose due to incorrect use or lack of care
• Items returned without prior notification to our Customer Care Team

4. Warranty and Manufacturer Returns

Some of our products come with a manufacturer's warranty. If your product becomes faulty outside of our returns period, please contact us to obtain the manufacturer’s details. You will be responsible for any shipping costs to the manufacturer. If the manufacturer is unable to assist, we will do our best to provide additional support.