Eve Door & Window Sensor Matter
Know the status of your door or window. Unassuming and a breeze to install with no tools required, Eve Door & Window fuses cutting-edge convenience with everyday peace of mind.
Features:
- Check your door or window: See the current open/closed state at a glance
- Create automations to control other connected devices in your home whenever doors or windows are opened or closed
- Receive activity notifications to stay informed
- Truly wireless: Powered by a long-lasting, replaceable battery
- Matter-enabled
- Quick & easy set up requires EVE hub
- View time and duration statistics to make smarter choices
- Cutting-edge Thread network technology for a robust smart home
- 100% Privacy: No Eve cloud | no registration | no tracking
- Local communication without cloud dependency
- 1 x Eve Door & Window
- 1 x Replaceable Battery ER14250 3.6V
- 1 x Quick Start Guide
- Power: Replaceable Battery R14250
- Requirements: iOS 16.4 or later | Android 8.1 or later
- Control: Matter Controller | Thread Border Router
- Brand: EVE
- SKU: 10EBY9951
All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.
Our efficient processing facility ensures swift and accurate dispatch of your order.
Delivery may take 2-8 business days.
Warranty Claims/Faulty Goods
In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.
If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.
All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.
Please note:
1. Customer will be responsible for any return postage costs
2. Processing time is generally 1 week from when we receive the faulty unit
3. Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval
4. Customer should provide their invoice number and item's serial number (if applicable) when contacting us