Narwal Freo Robot Vacuum Cleaner and Mop White

This versatile self-cleaning system combines advanced robotics, intuitive features, and powerful performance to deliver an unparalleled cleaning experience. The Narwal Freo is equipped with revolutionary DirtSense technology, allowing it to assess the level of dirt and grime in your room and adjust its cleaning cycle accordingly. Whether you need a quick touch-up or a deep clean, the Freo adapts to your needs, ensuring optimal results every time. The Narwal Freo intelligently identifies the type of flooring in your home, adjusting its downward force and mop humidity to provide the perfect clean for each surface. Whether you have hardwood, tile, or carpet, the Freo delivers a tailored cleaning experience while protecting your floors from damage.

We have recently updated our Change of Mind policy, please refer to the Warranty & Returns section for details.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Dirt sense technology
• Auto-refilling water system
• Convenient integrated water tank
• Customised care for every surface
• Smart swing, twist and swing settings
• No more corner stains
• Intelligent 40 degree heat drying
• LCD Touch screen display
• User friendly control
• App control
• Ultrasonic sensors
• Infrared sensors
• LIDAR sensors

Detailed Specifications

• Colour: white
• Robot dimensions: 35 x 35 x 10cm
• Base station dimensions: 37 x 41 x 43cm