Superior Pet Plus Washable Ortho Calming Dog/Pet Mat Aspen Faux Fur Medium

Ortho Calming Dog Mat Aspen Faux Fur Medium

The Ortho Mat is an orthopaedic pet bed that features a water-resistant, warming faux fur cover that is machine washable. Inside is a 100mm high convoluted orthopaedic Australian foam insert designed to relieve pressure points and to prolong the health of your pet's hips and joints. It's lightweight and allows air to flow, which is ideal for less mobile pets. The foam is treated with Ultra-Fresh antimicrobial treatment, which helps control dust mites and other household bugs that trigger allergies and asthma. It helps keep the foam fresher and cleaner for longer controlling unwanted odours caused by bacterial growth. The mat is versatile and can be used indoors, inside a kennel or crate, and is especially suited to older or injured pets and those who suffer from hip dysplasia or arthritis, it's also suited to pets who overheat or feel the cold.
Key Features:
Lifetime materials & Workmanship guarantee
Proudly Australian Made
Offers orthopaedic support
Durable
Mould-resistant
Water-resistant cover
Zippered cover
Allergy-friendly
Non-slip base

Dimensions Approx:
55 x 10 x 93 cm

Includes:
1 x Ortho Calming Dog Mat Aspen Faux Fur Medium

• Please allow 2-8 business days for delivery.

• We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.

WARRANTY POLICY

All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.

RETURNS POLICY

If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.

Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.

If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.

Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product, 

Change of Mind Returns

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.     

We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:

1. returned within 30 days off order;
2. not used or worn (with original tags and/or packaging);
3. in a resalable condition; and not damaged in any way.

We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.

Defective Goods

All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.

Standard Consumer Warranty