Zojirushi NW-QAQ18 IH Rice Cooker 10 Cups
The Zojirushi NW-QAQ18 harnesses premium induction heating technology to cook large batches of flawlessly textured rice for the whole family. Made in Japan with a 10-cup capacity, it offers versatile menu settings including quinoa and steel-cut oatmeal. Induction heating ensures even, precise warmth throughout the pot, making this a top-tier choice for rice enthusiasts who refuse to compromise on quality.
Metro Delivery: 2 – 5 business days
Regional Delivery: 5 – 10 business days
Remote Delivery: 7 – 14 business days
Handling time
Please allow 2 business days for your order to be dispatched.
Delivery time
Once your order has been dispatched from our warehouse, please allows the following delivery times based on your location.
Metro areas: 2-4 business days
Regional areas: 5-10 business days
Remote areas: 7-14 business days
Shipping carrier
Orders are shipped using Australia Post or other expedited courier in specified areas if available. The tracking number will be provided to you upon dispatch, or can be viewed at your account. Please note, your order may arrive in multiple packages from carrier.
If you're unavailable for delivery and the product is returned to our warehouse, re-delivery fees may apply.
Returns / Change of Mind Policy:
Customers are entitled to an exchange or refund if the products you’ve purchased are faulty in materials and workmanship.
Where a problem with a product is not evaluated as a major fault, Hello Kitchen can offer repair or replacement for the item if it becomes defective within the warranty period.
We offer a 30-day return policy from the day of receipt of the item. Return only be accepted for unused and in the original package and in the same condition as when the customer received them to receive a full refund. The customer is responsible for return postage costs and a refund can be issued after inspecting the returned item.
Excluded items: Infrared Saunas and Toilet Bidets are not accepted for change of mind return.
Warranty Policy:
Our Electrical Appliances always come with a one-year manufacturer’s warranty, warranties are individual to each product, and held with the manufacturers or distributor of the Brands. If an electrical failure occurs in a product covered by the warranty, we will arrange for an authorized maintenance person to repair the product at our sole discretion; otherwise, if the product cannot be repaired, we will replace the product or related parts with the same or equivalent product or part.
The Warranty does not apply to Product that:
The defect is a result of alteration, accident, misuse, abuse, or neglect.
Has been damaged accidentally or damaged by a third party
It has failed due to excessive usage beyond what is considered to be reasonable.
Inner-pot of the rice cooker is not covered by warranty due to scratching or any wear and tear of the non-stick pot coating
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Superior Induction Heating (IH) Technology: Ensures perfectly cooked rice every time, bringing out the tastiness of each grain.
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Multifunctional Cooking Menu: Offers various healthy cooking options including Quinoa, Steel Cut Oatmeal, and Brown rice, alongside traditional white rice settings.
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Slow Cook Menu: Expands the range of your cooking possibilities.
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Convenient Steam Function: Includes a steaming basket for versatile meal preparation.
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Regular & Extended Keep Warm Functions: Keeps your meals fresh for up to 24 hours.
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Convenient Self-Cleaning Function: Reduces odors and simplifies maintenance.
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Sleek Design: Features a flat top panel design and black thick inner pan for style and durability.
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Spatula Stand Provided: Adds convenience to your cooking experience.
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Product Dimension: 40 cm* 34 cm* 29 cm
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Product Gross Weight: 6.2 kg
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Model: NW-QAQ18
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Rating: AC 220V - 230V, 50/60 Hz
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Electric consumption: 1290 - 1310 W
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Ave Power consumption during keep warm: 44 W
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Rice Cooking System: IH (Induction Heating) System
There might be slight differences in the measurement of the product's size and weight since they are measured by hand.