SO Essential Duo 300ml Shampoo & Conditioner - Daily Weightless Care
Experience the perfect balance of hydration and lightness! The SO Essential Duo delivers gentle, weightless care that's perfect for daily use on all hair types. This professional-grade system moisturizes and strengthens without weighing hair down, leaving it fresh, balanced, and beautifully healthy every day.
1. SO Essential Shampoo 300ml
Gentle weightless cleanser for daily use on all hair types
2. SO Essential Conditioner 300ml
Light moisturizing conditioner that doesn't weigh hair down
- Weightless Hydration - Lightly moisturizes without heaviness or greasiness
- Strengthens & Restructures - Kera-Cysteine advanced keratin repairs and rebuilds hair
- Improves Shine & Health - Enhances natural radiance and vitality
- Perfect for Daily Use - Gentle enough for everyday washing
- Suitable for All Hair Types - Versatile formula works on every texture
- Promotes Hair Growth - Hempseed Oil nourishes and strengthens
- Antioxidant Protection - Lilly Pilly prevents cell damage
- Sulphate & Paraben-Free - Clean, gentle formula
- No Artificial Colours - Pure, professional-grade care
- 100% Cruelty-Free - Ethical beauty you can trust
- Better Value - Save with this convenient duo bundle
All hair types needing gentle, daily care that hydrates without weighing hair down. Ideal for fine to normal hair, anyone who washes frequently, or those seeking a balanced, everyday hair care routine.
Step 1 - Cleanse:
- Wet hair thoroughly
- Apply SO Essential Shampoo to scalp and hair
- Massage gently to create a light lather
- Rinse thoroughly
Step 2 - Condition:
- Squeeze excess water from hair
- Apply SO Essential Conditioner from mid-lengths to ends
- Leave for 1-2 minutes
- Rinse thoroughly
- Use daily for best results
Kera-Cysteine: Next-generation high-performance keratin designed by Salon Only chemists. Penetrates deeply into the hair cuticle and cortex to treat, restructure, and repair stressed and damaged hair, restoring smoothness, health, and shine
Lilly Pilly: Australian native botanical rich in Vitamin C that promotes collagen and elastin production, increases softness, and provides antioxidant protection against cell damage
Hempseed Oil: Contains essential fatty acids, vitamins, and protein that condition, moisturize, strengthen, and promote healthy hair growth
Experience the perfect balance of hydration and lightness every day. Your hair will feel fresh, naturally balanced, and beautifully healthy with weightless care.
We normally Send within one business day of payment clearing we will generally contact you if there is delays beyond this.
An email will be sent to you when you place your order confirming all details of your order that you have inputed including delivery adress details and products you have purchased.
An Secondary email will be sent to you when we have created a postage label for you order which will include a link to your order and the tracking details.
Standard Postage which includes tracking with Signature to ensure you get your delivery - By Using Postage with a Signature this will help protect yourself from
Standard Postage which includes tracking with Signature to ensure you get your delivery - By Using Postage with a Signature this will help protect yourself from missing deliveries.
No responsibility will be taken if item is lost after posting that have a confirmed delivery from either Australia Post or the Courier companies that we use. As we are not the transport company, we cannot be held responsible once a product has been delivered to your nominated location.
Please ensure your correct posting details are on your order to ensure accuracy of your delivery. In the event that your have left out details or entered incorrectly on your delivery or have not collected your order and it is returned to us there is a return delivery charge from our transport company which is between $10-$15 this will be deducted and the initial cost of for us to send to you will be deducted from any refund that may be given.
For Tracking Information
Tracking will be sent to you from Both us and our trasnsport suppliers which are Sendle, Courier Please and Aramex or Australia Post upon us desptaching your item. This tracking information can be found in your order emails.
Please check your email for your tracking information we have found people using gmail accounts that this may go to your spam folder. The tracking info will appear once we have posted and despatched your item.
Our website is integrated with Australia Post and Sendle so it picks up your address as listed on your order/account - it will also appear in your account for future reference.
Please ensure the correct posting details are on your account to ensure accuracy of your delivery.
We use a mixture of Couriers and Australia Post, dependent on your location - this is automated based on costs to keep our Sale Prices as low as possible.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only refunds are not granted
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Shipping
To return your product, please contact us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.