Jabra Engage 40 USB-A Wired Headset MS Stereo Microsoft Certified InLine Link

Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You'll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most.

REAL-TIME CALL INSIGHTS

With Engage 40, calls become more effective, and customer experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance.1 This is a contact center headset that's got your back.

WORLD-CLASS MICROPHONES

Engage 40 features two high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation. This intelligent contact center headset enables speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.

LIGHTWEIGHT AND COMFORTABLE

Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 40 stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. Because a comfortable agent is a happy agent.

TOUGH AND FLEXIBLE

We've stress tested everything from boom arm rotation to impact resistance, making Engage 40 one tough contact center headsetready to face anything a day in a contact center can throw at it, and built to last. And we're so sure of it, that each headset comes with a 3-year warranty. Engage 40: built for "oops".

IMPRESSIVE SOUND QUALITY

Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there's a lot of background noise to contend with. We're all about easy listening.

BUILT-IN HEARING PROTECTION

With the Engage 40's built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. And happy agents give great customer service.

CUTTING-EDGE VOICE TECHNOLOGY

With our innovative signal processing algorithm, BalancedVoice(TM), dynamic range compression is used to bring out the soft parts of your customer's voice, while reducing the loud parts. This brings better balance to every conversation, helping prevent call fatigue and improve productivity. Increased call efficiency, and perfect feedback scores (well, we can dream).

NEXT-LEVEL CALL HANDLING

Engage 40 has an inline control unit so you can handle calls at lightning speed with call answering, mute, and volume buttons right at your fingertips. With programmable buttons built for even more efficiency, your everyday actions just got simpler. Consider your calls handled.

• Real-time guidance (requires Engage+)
• 2-microphone system
• All-day comfort
• Inline call control unit
• Durable with a 3-year warranty
• Built-in busylight

• Connectivity technology: Wired
• USB connectivity:
• USB connector: USB Type-A
• Width: 167 mm
• Depth: 167 mm
• Height: 54 mm
• Weight: 144 g
  

All items are dispatched from our facility in Sydney NSW with Australia Post eParcel services or equivalent Australian couriers with full online tracking numbers. PO Box/Parcel Collects are accepted.

Our efficient processing facility ensures swift and accurate dispatch of your order.

Delivery may take 2-8 business days.

Warranty Claims/Faulty Goods

In the case your product is faulty or damaged please contact us via the Order History in your Account dashboard for a return authorisation. Once your return has been authorised, you will receive return postage instructions. Faulty products will be tested to confirm the fault, and refunded or replaced if found to be faulty. Items found to be working will be charged a re-delivery fee to return the item to the buyer. Please check the Manufacturer's website for support and/or latest updates & patches which can provide solutions to most common problems. Some product warranties/troubleshooting are managed directly by the manufacturer, you will be guided and notified of this should that be the case. However, all eligible items can still be returned to us to handle warranty claims.

If your item arrives faulty or not as described, please contact us for an agreed resolution. Please contact the product's manufacturer for troubleshooting and more details about warranty terms.

All change of mind returns must be sealed in their original packaging, unused, unopened and in new resalable condition. Any returns found to have been opened, used or damaged will not be eligible for refund or exchange.

Please note:

1.      Customer will be responsible for any return postage costs

2.      Processing time is generally 1 week from when we receive the faulty unit

3.      Claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval

4.      Customer should provide their invoice number and item's serial number (if applicable) when contacting us