[Tapo C420S2] Smart Wire-Free Security Camera System, 2-Camera System

Tapo C420S2 Smart Wire-Free Security Camera System, 2-Camera System

Features:

• 2K QHD-Now with 1.7 times more pixels than 1080p, providing clearer videos and photos.
• 180-Day Battery Life-The rechargeable and removable battery with a low-power protocol extend your usage.
• Full-Colour Night Vision-Reveal high-fidelity details and colour at night with the starlight sensor.
• Smart AI Detection and Notification-Smart AI identify people, pets, and cars, notifying users as needed.
• Wire-Free Placement-No wires mean you can place the cameras almost anywhere inside or outside-whatever works for you!
• Light and Sound Alarm-Triggers sound and light as an alarm when motion is detected.
• Two-Way Audio-Enables communication through a built-in microphone and speaker.
• Flexible Storage Choices-Save recorded videos on the hub-installed MicroSD card (up to 256 GB) or by using Tapo Care cloud storage services.
• IP65 Water&Dust Resistant-Offers excellent waterproof and dustproof performance for outdoor scenarios.

Specifications:

CAMERA
Image Sensor: 1/3“
Resolution: 2K QHD (2560 × 1440 px)
Lens: F/NO: 1.61±10%; Focal Length: 3.18mm±5%
Viewing Angle: 113°
Night Vision: 850 nm IR LED up to 49 ft/15m
NETWORK
Protocol: TCP/IP, ICMP, DNS, HTTPS, TCP, UDP
Wi-Fi Protocol: IEEE 802.11b/g/n, 2.4 GHz
Frequency: 2.4 GHz
Wireless Security: WPA/WPA2-PSK
ACTIVITY NOTIFICATIONS
Input Trigger: Motion detection, Person
detection, Pet detection, Vehicle detection.
Output Notification: Notification,Snapshot(Tapo care),Clips(Tapo
care).
ENVIRONMENT
Operating Temperature: -20?~45?(-4°F ~113 °F )
Storage Temperature: -20?~60? (-4°F~140°F)
Operating Humidity: 10%~90%RH, Non-condensing
Storage Humidity: 5%~90%RH, Non-condensing
PACKAGE CONTENTS
Tapo C420 Cameras (Battery Included)
Tapo H200 Hub
USB Adapter
USB Adapter Cable
DC Power Adapter
Mounting Screws
Mounting Templates
Camera Brackets
Quick Start Guide
RJ45 Ethernet Cable
HARDWARE
Button: Camera Button: Reset/SYNC Button
Hub Button: Reset Button; SYNC Button
Indicator LED: Camera Indicator LED: System LED
Hub Indicator LED: System LED
Adapter Input: Camera Adapter Input: 100-240V, 50/60Hz
Hub Adapter Input: 100-240V, 50/60Hz, 0.3A
Adapter Output: Camera Adapter Output: 5.0V, 1.0A
Hub Adapter Output: 9.0V, 0.85A
Dimensions (W x D x H): Camera Dimensions: 4.35 x 2.52 x 2.52in.
(110.6*64.2*64.2mm)
Hub Dimensions (L x W x H): 2.8 x 2.8 x 1.2 in.
(71.45*71.45*31.25mm)
VIDEO/IMAGE
Video Compression: H.264
Frame Rate & Resolutions: 15/20 fps
Video Streaming: 2K QHD
AUDIO
Audio Communication: 2-way audio
Audio Input & Output: Built-in microphone and speaker

Shipping Policy: Please note: We generally do not ship to PO BOX or Parcel locker. Please concoct us for special arrangement before you place an order for these addresses. All items will be shipped to buyer's address. If you are in a Suburb/Town, please put the Suburb/Town name on the City line directly. Please double-check your shipping address when you make the payment. Buyer is responsible for any extra postage cost caused by incorrect shipping address. All items will be shipped within 24-72 business hours upon receipt of payment. In most cases, delivery takes around 1-7 business days, it's highly depended on the efficiency of the shipping carrier. Estimated delivery date is calculated by carrier's system, delivery times may vary, especially during peak periods.

Address Changes: If you enter the incorrect name or shipping details and the item is returned to us, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer. This fee is typically anticipated to be $10.50 for RTS + stander postage for re-shipment, regardless of Sale value

30 DAY MONEY BACK RETURN POLICY

If you are unhappy with your item for whatever reason, simply return it to us for a replacement, or refund.

The item must be returned in its original packaging/condition for change of mind purchases, please note a 20% deduction fee applies to any change of mind returns, minimum $10. The buyer is liable for the return postage. This also applies to orders cancelled when the item has already been dispatched from our warehouse.

Please note we only accept change of mind returns if it is returned in a saleable condition with original packaging. By saleable condition we mean that the item hasn’t been opened with factory sealed, is still in its original packaging and all manuals, packaging and accessories are included. If the item is missing the original packaging, or in the original packaging but damaged, or unsaleable condition, then unfortunately we won't accept this return. All items we sell come with a unique serial number. The serial number of the returned item must match the item we sell.

DOA Warranty Claims Policy
For items Dead on Arrival (DOA), Damaged in Transit, Faulty, or Delivered Incorrectly, please immediately contact our Customer Service team. We will assist you in resolving any concerns by possibly having the product returned in suitable packaging (preferably its original packaging).

Please Note:
A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.

Standard Warranty Claims Policy

Items found to be faulty outside of the DOA period will be subject to standard warranty terms. ALL of our products are supported by a minimum 12 month return to base warranty. This warranty covers all manufacturer faults with the product. Please contact the product's manufacturer for troubleshooting first and more details about warranty terms.

Please note:
The customer will be responsible for any return postage costs.
The processing time is generally 2-4 weeks from when we receive the faulty unit.
The Warranty claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval.
The customer should provide their invoice number and item's serial number when contacting us.