Valk Electric Scooter with Seat Disc brakes, 12" Tyres, AU Compliant, for Adults, Teens, Commuter, Blue

Introducing the VALK Metro 3 electric scooter-a seamless fusion of power, dependability, and convenience. The padded seat allows you to commute in comfort. Choose from 3 power modes and cruise effortlessly for up to 20 km at speeds of up to 25 km/h, thanks to the advanced motor and premium lithium battery.

Crafted prioritising safety and reliability, this scooter boasts a full-sized robust yet lightweight frame, ensuring durability without compromising speed or capability. Its user-friendly foldable design allows for easy storage in compact spaces.

Enhanced safety features include front and rear disc brakes, while the oversized 12” air tyres ensure a smooth journey. Stay visible with the bright front and rear LED lights, and enjoy added convenience with the included luggage basket.

Embrace the cutting-edge design of this electric scooter, where power, efficiency, and reliability converge. Make the smart choice and be free of rising fuel prices, traffic jams and parking hassles! Your daily commutes, outings, and quick trips are about to be transformed.

Note: Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads and road related areas. Models with a throttle may not be permitted to be used in areas accessible to the public. This product is intended for use on safe, dry, smooth and level hard surfaces - never for wet conditions, or for stunts. Always wear safety equipment.

• Advanced motor technology
• Sturdy full sized adult frame
• Comfortable adjustable height seat
• 25 km/h top speed
• 20 km maximum range
• 3 speed modes to suit you
• Front and rear discs for superior braking
• Oversized 12” air tyres for a smooth ride
• Folds in seconds for easy storage
• Bright front and rear LED lights
• Only 4-6 hour charging time

98% of products are dispatched within 1 business day. Ensure your address is correct during checkout. To aid in speed of delivery, our system cannot accept order cancellations following payment. Your item will be sent via Australia Post unless stated otherwise on the listing. Please see our estimated delivery time frames below:

• VIC-Metro: 1-4 business days

• VIC-Regional: 1-6 business days

• NSW-Metro: 1-4 business days

• NSW-Regional: 1-7 business days

• QLD-Metro: 1-4 business days

• QLD-South East: 2-6 business days

• QLD-Far North: 2-8 business days

• QLD-Regional: 3-11 business days

• SA-Metro: 2-6 business days

• SA-Regional: 3-9 business days

• WA-Metro: 1-8 business days

• WA-Regional: 2-12 business days

• WA-Remote: 3-12 business days

• TAS-Metro: 2-7 business days

• TAS-Regional: 2-11 business days

• ACT-Metro: 1-4 business days

• ACT-Regional: 1-5 business days

• NT-Metro: 2-8 business days

• NT-Regional: 3-12 business days 

Buyers will be able to trace the delivery online with a unique tracking number.

• Please be aware that PO Boxes cannot receive items above 22kg or longer than one metre.

• Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Any changes to address after checkout will not be considered as valid.

AusPost Deliveries (default provider)

The buyer may receive a knock on the door or a card in their letterbox indicating their item is available for pickup from their local post office. A signature is required for collection.

A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address or failure to collect from the Post Office.

Courier Deliveries (check product page)

Once your item reaches the nearest depot, the Courier provider will contact the nominated receiver via email to provide delivery updates. Please use the tracking number provided to check the status of your delivery. Items will only be delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

• Courier may require your assistance unloading from the vehicle. Our couriers deliver to the property entrance only.

• A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.

• We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps, small towns, or out-of-towners, etc may need to collect from their nearest freight depot.

• Where authorised or requested by you or if no one is home, the courier or Australia Post may leave the package outside without signature, if safe to do so.

WARRANTY POLICY

In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.

Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.

Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.

Warranties do not apply where items are resold/rented for the purpose of profit.

RETURNS POLICY

The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required.  Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).

Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.

Returns are accepted in line with our warranty conditions.

Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered. 

If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).

While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.

Returns:

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:

Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted. 

Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund. 

• Brand: Valk
• Motor: 300W
• Battery: 36V 7.8Ah Lithium
• Top Speed: 25km/h (Factors such as terrain, rider weight, and power mode can affect the speed)
• Range: 20- 25 km (Factors such as terrain, rider weight, and power mode can affect the range)
• Max Rider Weight: 120kg
• Charging time: 4-6 hours
• Charging Voltage: 220-240v
• Frame: Iron
• Brake: Disc (Front & Rear)
• Tyres: 12”
• Battery Type: Lithium
• Colour: Blue
• Power Plug: Australian Standard
• Note: This product must be fully charged by the owner before first use.
• Note: This product is intended for use on safe, dry, smoothly paved or hard surfaces. We strongly recommend the use of safety equipment.
• **Warning: Laws apply to the speed and use of electric bikes and scooters in Australia. We recommend you review applicable laws before purchasing this item.

• 1 x Valk Metro 3 eScooter
• 1 x Charger
• Note: User Manual is accessible online. Requires minimal assembly

• Product Dimensions (W x L x H): 49 x 125 x 95cm
• Product Weight: 16kg
• Carton Dimensions (W x L x H): 25 x 113 x 56.5cm
• Carton Weight: 24kg