Microsoft Surface Laptop 5 TOUCH 13.5' Intel i7-1265U 16GB 256GB SSD Win11 PRO Intel Iris Xe Graphics USB-C WIFI BT 17hr Platinum ALCANTARA 2 YR WTY

Microsoft Surface Laptop 5 TOUCH 13.5" Intel i7-1265U 16GB 256GB SSD Win11 PRO Intel Iris Xe Graphics USB-C WIFI BT 17hr Platinum ALCANTARA 1.6kg 2 YR WTY

Operating System: Windows 11 PRO
Screen Size: 13.5"
Display Resolution: 2256 x 1504
Touch Screen: Yes
Processor: Intel i7-1265U
RAM Size: 16GB
Storage Size: 256GB
Storage Type: SSD
Graphics Brand: Intel
Graphics Card: Intel Iris Xe Graphics
Input/Output: 1x USB-C with USB 4 / Thunderbolt, 1x USB-A 3.1, 3.5mm
USB-C Port: 1
Webcam: 720p HD f2.0
Wi-Fi: 6
Bluetooth: 5.1
Battery Life: Up to 17 Hours
Colour: Platinum ALCANTARA
Weight (kg): 1.5
Product Height (mm): 14.5
Product Width (mm): 308
Product Depth (mm): 223
Manufacturer's Warranty: 2 Year

We dispatch order within 1 business day, We are providing the free shipping service via Australia Post and Aramex or Couriers please to deliver the parcels, it usually takes about 2-6 business days to receive the order.

DOA Returns:

In the event that your item has arrived faulty, please inform us within 7 days of receiving the item. We will organise a replacement or refund after the faulty item has been returned in its original conditions with full packaging. The processing time for DOA is generally 1-2 weeks from the time we receive the returns, since we will send the faulty item to the manufacturer for testing.

Warranty Returns:

Standard manufacturer's warranty will apply after DOA period, and within the specified warranty term (commonly 12 months). No warranty applies to software, accessories and consumables. Physical damage is not covered by DOA or Warranty.

Change of Mind Returns:

If you change your mind about a purchase, it is at our discretion to accept a return for refund. We will generally accept a return provided you contact us within 7 days of receiving the product, the product is in their original condition, and the product is not a consumable or software. Change of mind returns will only be eligible for a refund on the product’s sale price, and in some cases, a partial refund on the product’s sale price.

Items need to be returned within 30 days of delivery in its original un-opened and sealed packaging at buyer's cost. A restocking fee of 15% of the purchase price will be charged when the returned item has been opened or seal broken, since the item is no longer considered as brand new. If the item has been used, the restocking fee may be up to 50%. The shipping cost and restocking fee will be deducted from your refund.

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