SIHOO Doro S300 Executive Ergonomic Office Chair with Footrest Black

AWARD-WINNING ESTHETICS : Sihoo Doro S300, a winner of a German Design Award, is not only comfortable to sit in but also pleasing to look at. The main structure of the chair is crafted from a single piece of aluminum alloy, created through 13 procedures to achieve its beautiful and magnificent appearance.

UNIQUE ENGINE : We've come far to provide the 6th generation of mechanism
The mechanism is the ergonomic chair's core, showcasing the highest degree of technical sophistication, and it plays a crucial role in determining the overall seating experience.

EASILY CUSTOMIZABLE : With all levers placed where your hands can easily reach, you can easily adjust all functions for your bottom, back, arms, and head. Simply put, the S300 customizes itself to your preferences.

5 YEAR WARRANTY : 

We are confident in the quality of our products and offer a 5-year warranty for all parts, excluding the mesh, which comes with a 3-year warranty.

Please contact us if you encounter any issues with your chair, and we will replace any defective parts promptly.

A weightless recline experience

With the help of anti-gravity mechanism, whenever you need to relax a bit during your work, you can smoothly recline on the Sihoo Doro S300, stop at any angle you want (without the need to lock the backrest at a certain angle), and return to an upright position effortlessly.

Lumbar support that cradles your back

The wing-like dual dynamic lumbar support consists of two separate pads, offering comprehensive and dynamic support for your lower back, regardless of your body shape and sitting posture.

Additionally, the gas lift allows you to fine-tune the lumbar support (90°-105°) for a perfect fit.

The mesh has a net structure that has good airflow and does not cause perspiration, while being pleasant to use and helpful for blood circulation. Its inherent elasticity and durability allow it to support the back more flexibly and be used for a long time. 

Made from Italian velvet, Dupont TPEE. The world's leading textile company, it is highly flexible and resilient. It is a thermoplastic with highly functional elastic and flexible plastic properties that is used to create flexible parts that also require mechanical strength and durability.

6D armrest

The chair is equipped with 6D armrests that are fully adjustable (Up & Down, Front & Back, In & Out, Upside down, Rotate 75 °, Linked armrest with backrest), providing customized arm support for maximum comfort.

Rest your head in spacious softness

With the soft-to-the-touch headrest that perfectly contours to the curve of
your neck while providing a generously sized surface, you can comfortably
rest your head on the side and relax from your tasks.

TUV Rheinland BIFMA Certification

At SIHOO, we understand the importance of providing our customers with the highest standard of ergonomic office chairs. That's why we've gone the extra mile to ensure that the SIHOO S300 meets the rigorous standards set by TUV Rheinland BIFMA.

6th generation of mechanism

The mechanism is the ergonomic chair's core, showcasing the highest degree of technical sophistication, and it plays a crucial role in determining the overall seating experience.

Coordinated support for the full body

When reclining in a standard chair, the increased pressure on your thighs can lead to muscle strains, especially during prolonged periods. The Sihoo Doro S300's seat cushion and armrests automatically adjust to coordinate with the backrest when reclining. This feature ensures that various parts of your body remain relaxed and comfortable, enhancing your overall seating experience.

Brand: SIHOO
Model: S3 
Size: 70 x 70 x 120 - 130cm
Gas Lift: Class 4 Gaslift 100-4, Passed BIFMA Test
Wheel Material: PU Nylon Castor
Chair Leg: 350mm Polished Aluminum Base
Sliding Seat: High Quality Mesh
Armrest: 6D Bionic Joint Armrest
Back: High Quality PA+ Fiber Mesh
Lumbar Support: PA+ Fiber S Shape
Headrest: PP+ Fiber
Colour: Black Frame + Grey Mesh

Package Size: 85*70*68 29kg

1 x SIHOO Ergonomic Office Chair
1 x Accessories and Tools Kit
1 x User Manual

Shipping Policy

Order Processing and Dispatch

• Orders are typically dispatched within 1-2 business days after being received in our system.

• If you require a postponed delivery date, please contact us before placing your order.

• Once an order is placed, changes to the shipping address or order details are generally not possible, as our warehouse processes orders for dispatch immediately.

Delivery Information

• Deliveries, whether standard or express, are made to the ground floor level only (excluding stairs).

• For special requests, such as two-person delivery, deliveries involving stairs, or lifts, please contact us before placing your order.

• Standard delivery with a tracking number typically takes 10-12 business days from dispatch. Delivery times may vary depending on courier schedules and circumstances.

• Couriers operate Monday to Friday during standard business hours. Weekend deliveries may occur in rare cases during high freight volumes.

• For delivery updates or ETA inquiries after the standard transit time, please contact us.

Shipping Address Requirements

• Ensure your shipping address is complete and accurate (e.g., include unit numbers, PO Box numbers, etc.).

• For business addresses, ensure the location is open during standard courier business hours.

• Provide a contactable mobile number and email address to allow couriers to clarify delivery details if needed.

• Authority to Leave (ATL): If you wish to provide ATL instructions, include them in your shipping details at checkout. Ensure the location is safe for unattended delivery. ATL is the default method for contactless delivery where safe.

Additional Shipping Fees

• Deliveries to remote or regional areas may incur additional costs. Some areas may be excluded from standard delivery.

• If the shipping fee paid does not cover the delivery cost, we may contact you to cover the shortfall or cancel the order with a full refund.

• Additional fees apply for special requests, such as two-person delivery, multi-level buildings, or deliveries involving stairs or lifts.

• Redirection costs due to incorrect, incomplete, or inaccessible addresses are not covered by us.

Large Item Orders

• Street addresses are required for all large item orders. Non-street addresses (e.g., Parcel Lockers, PO Boxes) are not accepted.

• Assistance may be required for unloading and carrying goods. If your delivery location is not on the ground floor or involves stairs, ensure an able-bodied person is available to assist.

• The delivery address must have nearby parking or a loading area to enable delivery.

• If you cannot provide assistance, contact us before placing your order.

Delivery Issues

• If you encounter issues with your delivery:

  • Take photographic evidence on the day of delivery and notify us immediately for courier review.

  • For non-delivery claims, contact us as soon as possible and we will lodged an investigations with the courier on the same day of reported.

• If your order is not delivered within the standard transit time (which may be extended during peak periods), contact us to lodge an enquiry with the courier.

• If you're sending a valuable item, you should take out Extra Cover for extra peace of mind. 
  Extra Cover provides loss or damage cover from the value of the service up to $5,000, and can be used to cover valuable items.1

Extra Cover

• If you haven’t purchased Extra Cover and an item you've sent is lost or damaged while in our care, 
  you may still be eligible for compensation of up to $100. We may also refund the postage you paid to send the item. 
  Claims are assessed on a case-by-case basis. 

• Neither the compensation included with our service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.

For any questions or concerns about your shipping address or delivery, please contact us before placing your order. We are here to assist you!

Delivery excludes the following postcodes:
2880-2889, 5201-5749, 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998, 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691- 3749, 3812-3909, 3921-3925, 3945-3974, 3979, 3984-3999, 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710- 2714, 2716, 2720-2730, 2787-2879, 6215-6700, 6701-6797, 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799
If your postcode is within the above ranges then please contact us for a postage quote.

Product Warranty Period & Change of Mind Returns

Warranty Period

• Furniture, Fitness & Gym Equipment, and Household-related Products: 1-year warranty for product support.

• Battery: 6-month warranty.

Warranty Claims

• If a product issue is notified within the applicable warranty period, we will provide after-sales service, including replacement or refund upon receiving the returned product within a reasonable timeframe.

Change of Mind Returns

• Change of mind returns are accepted within 30 days of delivery.

• After 30 days, we do not accept change of mind returns for used products or order cancellations.

• For eligible returns, the item must be unopened, unused, undamaged, and in its original packaging.

Returns Policy

Accepted Items

• Items eligible for return or exchange must meet the following criteria:

  • Unopened, unused, and undamaged.

  • In the original condition and packaging as received.

Excluded Items

• Change of mind returns are not accepted for:

  • Mattresses.

  • Personal care items.

  • Floor stock.

  • Items sold “As Is” with notified defects or variations.

  • Skin Care product

Refund Processing

• Delivery fees are non-refundable.

• For change of mind returns, a 20% restocking fee may be deducted to cover warehouse processing costs.

• The refundable amount will be calculated after deducting:

  • Initial delivery fees.

  • Return shipping costs (if applicable).

  • Restocking fee (if applicable).

Returns Process

1. Initiate a Return:

   • Contact our customer service team with your order details.

   • Once approved, you will receive a return authorization slip to print and attach to the package.

2. Return Arrangements:

   • You may be required to arrange and cover the return shipping costs.

   • If we arrange the return, follow the courier’s instructions carefully to avoid failed pickups.

3. Packaging Requirements:

   • Remove or mark off any previous consignment labels to avoid delivery confusion.

   • Ensure the return label is clearly attached to the package.

Warranty & Consumer Rights

• Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

• You are entitled to:

  • A replacement or refund for a major failure.

  • Compensation for any reasonably foreseeable loss or damage caused by our products.

  • Repair or replacement if the goods fail to be of acceptable quality and the issue does not amount to a major failure.