Utilizing PremiumPitch™ 2.0+ bone conduction technology and user-friendly buttons, the Shokz OpenSwim Pro Wireless Headphone delivers clear sound, powerful volume, and rich bass to elevate your music listening experience. Its MultiPoint pairing feature allows you to connect with two different Bluetooth-enabled devices via the Shokz app (download required). Additionally, dual noise reduction technologies (ENC and DNS) ensure noise-free conversations wherever your adventures take you.
Enjoy your favorite music tracks even while swimming, thanks to the Shokz OpenSwim Pro's IP68 waterproof rating. This headphone can be submerged in water up to 2 meters deep for up to 2 hours.
Experience the best of both worlds with Bluetooth and MP3 modes, providing easy access to limitless audio content. The headphone is designed with two intuitive buttons, allowing you to effortlessly switch between modes.
The signature open-ear design of the Shokz OpenSwim Pro lets you stay engaged and connected while listening to your favorite artists during biking or walking adventures. This design also helps you perceive potential hazards on the road, enhancing your safety outdoors.
Featuring flexible, ergonomically shaped ear hooks and a nickel-titanium alloy headband, the OpenSwim Pro provides a secure and comfortable fit, even during exercise. It seamlessly integrates with swim caps, swim goggles, helmets, and other sports gear (all sold separately) to adapt to your active lifestyle.
| Brand | Shokz |
|---|---|
| Product Type | Earbuds |
| MPN | S710-ST-GY |
| Colour | Grey |
| Warranty | 2 Years |
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-9 business days
Returns Policy
Our Commitment to Satisfaction
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind Policy
You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.