Ecovacs DEEBOT N20 Pro Plus Vacuum Cleaner Robot White

The Ecovacs DEEBOT N20 Pro Plus Vacuum Cleaner Robot sets a new standard in home cleaning with its advanced robotic vacuum and mop technology. Powered by ECOVACS PureCyclone Technology, it delivers an efficient and effortless cleaning experience. Elevate your home's cleanliness with the DEEBOT N20 Family for a truly satisfying result.

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Elevate Your Cleaning Routine with the Innovative Auto-Empty Station: DEEBOT N20 Family unveils the groundbreaking Auto-Empty Station, seamlessly integrating cutting-edge ECOVACS PureCyclone Technology and a sophisticated 4-Stage Filtration System, while championing sustainability with its bagless design and a stable dust collection efficiency with no suction loss, ushering in a new era of effortless, eco-conscious cleaning
• Advanced Cleaning Mastery - Say Goodbye to Tangles and Stains: DEEBOT N20 Family masters advanced cleaning with its ZeroTangle™ Anti-Tangle Technology, ensuring effortless hair removal and efficient cleaning, while its powerful suction and OZMO Pro 2.0 Vibrating Mopping System bid farewell to stubborn stains, leaving your floors pristine and tangle-free
• Intelligent Cleaning Unleashed: Effortless Navigation, Continuous Cleaning: DEEBOT N20 Family embodies the essence of intelligent cleaning, seamlessly navigating through spaces with precision, ensuring continuous operation, and delivering an unparalleled cleaning experience that transcends traditional boundaries
• ECOVACS HOME App for Every Detail at Your Fingertips: DEEBOT N20 Family enhances cleaning convenience through the ECOVACS HOME App, granting users intuitive command over a range of customizable features like suction power, water flow, and cleaning modes, enabling tailored cleaning experiences tailored to individual preferences
• ZeroTangle Anti-Tangle Technology: DEEBOT N20 Family incorporates ZeroTangle Anti-Tangle Technology, featuring a newly designed roller brush with 21° flat and outward-rotating angled bristles, along with dual-comb teeth arrays, to effectively prevent hair tangling and ensure efficient cleaning, making it a pet hair nemesis and eliminating the hassle of hair entanglement on the main brush
• Powerful suction: Features 8000Pa powerful suction alongside a 400ml dust bin, ensuring thorough cleaning of floors, carpets, and large areas while minimizing the frequency of emptying, for a hassle-free cleaning experience
• TrueMapping Intelligent Path Planning: DEEBOT N20 Family incorporates TrueMapping Intelligent Path Planning, utilizing laser radar scanning for precise navigation, ensuring thorough cleaning with its systematic path coverage, while also providing quick mapping in just 8 minutes (100m2)and stable map restoration through the ECOVACS HOME App, guaranteeing a comprehensive and reliable cleaning experience
• 170 Minute Runtime: Boasts a 170-minute runtime powered by its 5200mAh battery, ensuring prolonged cleaning sessions on a single charge, providing hassle-free and uninterrupted cleaning throughout your entire home

Detailed Specifications

• Colour: White
• Dimensions:
  • Vacuum: 630 x 124 x 395mm
  • Station: 356 x 451 x 380mm
• Weight: 6.48kg
• Vacuum Level (Max): 8000Pa
• Battery Capacity: 5200mAh
• Charging Time: 6.5 hours
• Model Number: DEEBOT-N20-PRO-PLUS
• Warranty: 24 months supplier warranty (included)

Package Contents

• 1 x Robot Vacuum
• 1 x AES Station
• 1 x Station Pad
• 1 x Power Cord
• 1 x Water Tank
• 1 x Washable Mopping Pad
• 1 x Side Brush
• 1 x Main Brush & Main Brush Cover
• 1 x Filter

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.