Ecovacs DEEBOT X5 Pro Omni Robotic Vacuum Cleaner Black
The Ecovacs DEEBOT X5 Pro Omni Robotic Vacuum Cleaner is an advanced robotic cleaning solution engineered to deliver unparalleled cleaning precision and efficiency. The revolutionary AINA 2.0 Intelligent Navigation Model, it offers real-time navigation and obstacle avoidance, ensuring seamless movement and precise cleaning. Additionally, the TruEdge feature guarantees meticulous edge cleaning, while ZeroTangle technology prevents hair entanglement, minimizing maintenance hassles. Experience the ultimate in cleaning performance with DEEBOT X5 PRO OMNI, where every detail matters for a spotless home.
Change of Mind
We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).
Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.
Exclusions to our change of mind policy
We don't allow change of mind returns on the following products:
- heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
- consumables (e.g. cosmetics);
- health products;
- jewellery;
- toppers, underlays, pillows and quilts;
- intimates (including underwear, swimwear, socks and hosiery).
Products which are on promotion are also ineligible for change of mind returns.
We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:
- we believe have made an unreasonable amount of change of mind return requests; or
- we suspect fraud, misuse or abuse of this policy.
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- AINA 2.0 Intelligent Navigation Model, providing real-time navigation and obstacle avoidance responses
- Upgraded YIKO AI Voice Assistant
- Intelligent Deep Mopping
- TruEdge Adaptive Edge Mopping
- ZeroTangle Anti-tangle Technology
- 12 800Pa strong suction power
- Ultra-thin and narrow body
- 15mm Mopping Pad Auto-lifting
- 22mm Threshold Crossing
- OMNI Station with Auto-Empty, Auto-Wash and Hot Air Drying all-in-1
- 70°C Hot Water Mop Washing
Detailed Specifications
- Colour: Black
- Dimensions
- Robot: 313 x 346 x 95mm
- Station: 394 x 443 x 527.5mm
- Vacuum Level (Max): 12800Pa
- Battery Capacity: 6400mAh
- Warranty: 30 months supplier warranty (included)
Package Contents
- 1 x Robot
- 1 x OMNI Station
- 1 x Mopping Pad Plate
- 1 x Washable Mopping Pads
- 1 x Side Brush
- 1 x Main Brush & Cover
- 1 x Filter
- 1 x Dust Bag
- 1 x Multi-Function Cleaning Tool
- 1 x Clean Water Tank
- 1 x Dirty Water Tank
- 1 x Power Cord
- 1 x User Manual
Products which are on promotion are also ineligible for change of mind returns.
Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.