Activease Thermal Ankle Support with Magnets
Superior ankle support that combines compression and long-term support of seamless neoprene, with the relieving therapy of Dick Wicks Power Magnets.
- Flexible neoprene provides warmth, compression & protection to painful, tired ankles.
- Helps to ease muscle & joint pain.
- Helps to soothe arthritic tension.
- Can be great for various sports injuries.
- Contoured & darted for a better fit.
- Provides firm support & protection to the ankle.
- Can increase blood circulation.
- Lined both sides.
- To provide minor support and help to speed up recovery.
- To provide magnetic therapy.
- To cushion against minor scrapes and bumps.
- The manufacturer/importer will not be held responsible for any misuse of this product.
- We strongly advise that care be taken in the use of magnetic products.
- We do not advise for magnets to be used if you are pregnant, use a pacemaker, defribulator or insulin pump.
- Magnets should be kept away from computers, electronic storage disks & devices.
- Always consult a physician prior to use if unsure.
- Do not apply over open wounds.
- If pain increases or persists, discontinue use & consult a physician.
- No guarantee is made either expressed or implied that injury will be prevented with this product.
- To maintain quality the manufacturer reserves the right to alter specifications & materials without prior notice.
- Individuals with allergic reactions to rubber latex should confirm material content before purchase.
- Before using any compression product please seek medical advice prior to use if you suffer from circulatory problem.
- Place the support neatly around your lower waist from behind.
- If unsure of perfect positioning check the images above for guidance.
- Close at front with sufficient pressure with comfort.
- There is no time specific limit that one should wear the brace. Wear it for as long and whenever you would ike to.
- You may sleep in the brace if necessary however whilst lying in bed you should not need it.
- One size fit.
- 8 powerful Dick Wicks magnets on board.
- Flux field of over 8,000 gauss.
- Average magnet gauss strength of 1000.
- Machine washable for easy care.
- Hand wash, warm water.
- Use mild detergent.
- Do not bleach, tumble dry or dry clean.
- Hang to air-dry in a well ventilated area.
- The manufacturer warrants this item to be free of defects in material and workmanship during normal use.
- If a defect is found in normal use, the manufacturer will, at its election, repair, provide a replacement product, or make appropriate adjustment.
- Damage to a product caused by accident, misuse, or abuse is not covered by this warranty.
- Proof of purchase (original sales receipt) must be provided with all warranty claims.
- The manufacturer is not responsible for labour charges, or other consequential costs.
- In no event shall the liability exceed the purchase price of the item.
Orders are sent using Australia Post.
Dispatch time is 1-3 days.
Delivery varies by location, please see the expected timeframe to receive your product below:
VIC: 2-4 business days
Other states: 2-7 business days
If you are unavailable at the time of delivery re-delivery fees will apply.
Due to strict hygiene health laws, worn or used goods cannot be returned. All personal products that make direct contact with the body cannot be returned after any length of time in use. Discontinued and/or clearance lines are also non returnable. Faults may only be considered for products within a warranty period. Orders already shipped, or in the process of being shipped cannot be cancelled.
You may request a return if an item is damaged on receipt, deemed to be faulty or has a major failure. If so please email us ASAP and make sure to keep all original boxes and packaging. We are not required to replace a product on 'change of mind' or if you believe the product does not provide you with a remedy or suit your personal requirements. In some circumstances our customer service managers may decide to assist you, at their discretion and on a case by case basis.
Please note that the cost of return shipping is always bourne by the customer, unless we are responsible for the cause of the return. Once a 'return request' is accepted, we provide a Return Authorization number (RAN). This must be accompanied with the return. Products without a 'RAN' cannot be processed.
After confirmation, re-pack the item(s) safely and clearly mark your name and RAN on the parcel. You may also include a detailed written explanation as to the nature of the return. The goods must be received back in original condition, including any packaging. Exchange requests required the customer to pay an additional outgoing freight charge prior to shipping. We require a receipt as proof of purchase. Without a receipt or clear proof of purchase we cannot proceed with processing any return.
How long do you have to claim?
Consumer guarantees under the Australian Consumer Law are not limited by a defined time period and can vary from product to product depending on factors such as the nature of goods, price and statements made on packaging and product labels. Please refer to the product packaging for specific information about the warranty period for the product you purchased. Damaged goods or exchange requests must be actioned ASAP. Unless you notify us to the contrary by email, the Products shall be deemed to have been accepted by you.
Some products may need to be assessed before a decision can be made.
We may need to assess some products prior to determining whether a replacement or refund is appropriate. Certain products may need to be sent to the manufacturer or their repair agent for assessment. In these cases we ask that you send us detailed photos by email of the fault so we can evaluate it beforehand and decide if we will take responsibility for return shipping or not.
In some cases a refund, replacement or repair may not be offered if the item was substantially modified, misused contrary to user instructions or packaging labels or where you simply changed your mind. Certain products are automatically excluded under our Returns Policy unless they are faulty. They include items worn directly over the skin and in particular where bodily fluids such as perspiration have soiled the products making them unsaleable and for any discounted lines.