This is the remote control ONLY! Fire TV Stick NOT included!Compatible with: Amazon Fire TV Stick LiteAmazon Fire TV Stick (2nd Gen)Amazon Fire TV Stick (3rd Gen)Amazon Fire TV Stick 4KAmazon Fire TV Stick 4K MaxAmazon Fire TV Cube (1st Gen and 2nd Gen)Amazon Fire TV (3rd Gen, Pendant Design)Not compatible with:Amazon Fire TV (1st and 2nd Gen)Amazon Fire TV Stick (1st Gen)Amazon Fire TV Edition Smart TVsFire TV Edition smart TVs, Such as Toshiba/Insignia/Westinghouse/ElementPls Unplug then replug back the power cable of your device to restart it, then install new alkaline batteries into the remote(Please not use rechargeable batteries), then pair the remote with your compatible device, then it will work for your device
Ordered products will be sent out in about 2 business days and completed in about 7-12 business days.
We partner with courier companies such as Australia Post, Aramex, Couriersplease.
No delivery to PO Box addresses or Parcel Lockers.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
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Postage is paid by the customer
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The product must be returned in the original packaging, accessories included
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We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
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Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your Account to raise a warranty claim.